Retail Clerk: Cash, Lottery & Customer Service

Shoppers Drug Mart Inc.; Eastern Ontario; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. is hiring a Customer Service Associate in Ontario to deliver prompt, friendly service at the retail postal/outlet. You will greet customers, operate the checkout, and ensure accurate scanning and data entry.

This role emphasizes cash handling, effective merchandising, and loss prevention, with a focus on maintaining a clean, welcoming checkout area and complying with health, safety, and store policies.

Qualifications

• Customer service experience preferred.
• Experience with cash handling and POS.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent customer service and engage with customers.
• Maintain neat, organized checkout area.
• Greet customers with a warm demeanor.
• Accurately scan or enter product data.
• Handle cash, coupons, lottery, and PC Optimum.
• Ask for PC Optimum card during each transaction.
• Merchandise and maintain designated areas.
• Follow loss prevention standards.
• Present a professional image per uniform policy.
• Comply with health and safety regulations.
• Perform other duties as required.

Skills

Customer service

Cash handling

Computer skills

Organization

Attention to detail

Teamwork

Tools

POS system

Job description

Shoppers Drug Mart Inc. is hiring a Customer Service Associate in Ontario to deliver prompt, friendly service at the retail postal/outlet. You will greet customers, operate the checkout, and ensure accurate scanning and data entry.

This role emphasizes cash handling, effective merchandising, and loss prevention, with a focus on maintaining a clean, welcoming checkout area and complying with health, safety, and store policies.