Retail Catering Manager

NHS Ayrshire & Arran; Saskatoon; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare provider is looking for a Retail Catering Manager to oversee high-quality catering services. The ideal candidate should possess strong leadership skills, excellent communication abilities, and experience in managing retail catering operations in a healthcare environment. Responsibilities include staff management, training, and ensuring compliance with food safety regulations. Competitive salary and benefits are offered for this full-time role.

Benefits

Generous leave entitlements

Access to health and leisure facilities

Enhancements for unsociable hours

Qualifications

• Advanced Food Hygiene certification required.
• Experience in corporate hospitality/functions management.
• Knowledge in Health & Safety, Infection Control and Food Safety.

Responsibilities

• Manage staff and handle challenging situations.
• Conduct audits related to service provision and Food Safety.
• Ensure compliance with legislation and regulations.

Skills

Excellent communication skills

Customer care skills

Retail skills

Leadership skills

IT applications knowledge

Education

Degree in Hospitality Management, Business Management, or related discipline

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

• Hours : 37 hours per week
• Shift pattern : Monday-Friday
• This post is permanent
  
  

An exciting opportunity has arisen within the Queen Elizabeth University Hospital Retail Catering team. The post holder will manage and lead on the provision of high quality retail catering services across a number of units in QEUH/RHC. The post requires a dynamic, forward thinking individual who possesses excellent communication skills, is conversant with IT applications and Microsoft packages. In addition the post holder must demonstrate an ability to engage with staff effectively and to consistently produce high quality standards of work, be highly adaptable and have an ability to prioritise workloads within a pressurised environment and have good customer care and retail skills.

The post will include the following responsibilities: Staff Management - dealing with challenging situations, Staff Training/ TURAS reviews, Completion of audits in relation to the service provision and Food Safety (HACCP) requirements, Full compliance with all required legislation, policies, procedures and regulations, Departmental Audits of kitchens, dealing with customer complaints. Financial management including profit & loss experience. The post holder also requires to have experience of corporate hospitality / functions management and demonstrate previous experience in introducing income generation schemes and spotting opportunities for retail growth.

The post holder requires to have a robust knowledge of Food Safety and will need to be certified in Advanced Food Hygiene. It would be desirable for the candidate to have a Degree in Hospitality Management, Business Management, or a related discipline. In addition they will require to have knowledge and experience in Health & Safety, Infection Control, COSHH, Lifting & handling and the use of all machinery required to be used in the provision of the Retail Catering Service.

This key role requires a highly motivated individual with a strong track record in managing multi-site retail catering operations, excellent leadership skills, and a passion for delivering outstanding customer service in a healthcare setting.

NHS Greater Glasgow & Clyde proudly pays more than the living wage and pays enhancements for working unsociable hours, has generous leave entitlements based on the hours worked, and has access to many discounts and benefits including Health and Leisure facilities.

Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately

Informal Contact : David Kelly, 0141 354 9643, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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