Retail Brand Advocate

Acosta Group; Calgary; On-site; CAD 42,000 - 47,000; Full time

Benefits offered by this job

Flexible scheduling options

Equal opportunity employer

Job summary

Acosta Group is seeking a meticulous Retail Brand Advocate to execute in-store merchandising strategies and maintain displays across assigned stores. You will build strong relationships with store personnel to drive brand awareness and sales performance, while independently managing a territory and delivering consistent, high-quality execution.

Responsibilities include planogram compliance, fixture maintenance, and travel to stores as needed.

Qualifications

• 1+ year of retail merchandising experience required; sales or negotiation experience preferred.
• Must reside within the assigned territory with a valid driver's license and insured vehicle.
• Full-time schedule typically Monday–Friday, 8:00 AM–5:00 PM; some evenings/weekends may be needed.

Responsibilities

• Execute and maintain merchandising standards including planograms, product placement, pricing, and displays.
• Install, clean, maintain, and troubleshoot fixtures, demo devices, and signage.
• Travel as needed; complete store visits on time; maintain territory routes.
• Complete store visit reports and training within deadlines; report issues within 24 hours.
• Build strong relationships with store managers and associates; drive brand engagement.
• Develop and execute a territory business plan to improve store performance.
• Demonstrate attention to detail, urgency, and accountability in a fast-paced retail environment.

Skills

Retail merchandising

Relationship building

Territory management

Communication

Time management

Education

High School Diploma

Job description

Description

The Retail Brand Advocate is responsible for executing in-store merchandising strategies, maintaining product displays, and building strong relationships with store personnel to drive brand awareness and sales performance. This role requires a detail-oriented, self-motivated professional who can independently manage a territory and deliver consistent, high-quality execution.

Description

The Retail Brand Advocate is responsible for executing in-store merchandising strategies, maintaining product displays, and building strong relationships with store personnel to drive brand awareness and sales performance. This role requires a detail-oriented, self-motivated professional who can independently manage a territory and deliver consistent, high-quality execution.

Responsibilities

• Execute and maintain merchandising standards, including planograms, product placement, pricing, and display compliance.
• Install, clean, maintain, and troubleshoot fixtures, demo devices, and signage.
• Identify and resolve in-store merchandising, display, or fixture issues.
• Plan and manage territory routes efficiently; ensure all scheduled store visits are completed on time and to standard.
• Travel as needed, including occasional overnight or air travel (expenses reimbursed).
• Accurately complete store visit reports, documentation, and required training within established deadlines.
• Maintain clear, timely communication with management; report issues, updates, and needs within 24 hours.
• Build and maintain strong relationships with store managers and associates to support client goals.
• Partner with store teams to drive brand engagement by:
• Influencing sales through effective product positioning and communication
• Training staff on product features and benefits
• Maintain strong knowledge of consumer electronics products and customer needs; serve as a subject matter expert.
• Develop and execute a territory business plan to drive measurable results and improve store performance.
• Demonstrate a high level of attention to detail, urgency, and accountability.
• Adapt quickly in a fast-paced retail environment; contribute ideas and solutions for continuous improvement.

Qualifications

• 1+ year of retail merchandising experience required; sales, relationship building, or negotiation experience preferred.
• High School Diploma or equivalent required.
• Ability to work a full-time schedule, typically Monday–Friday, 8:00 AM–5:00 PM; occasional evenings, weekends, or holidays as needed.
• Must reside within the assigned territory in a central location.
• Valid driver’s license with a clean driving record and current automobile insurance (must be maintained throughout employment).
• Reliable personal vehicle required; eligible for mileage reimbursement and travel time.
• Ability to travel as needed, including overnight travel; personal credit card required for reimbursable travel expenses.
• Ability to transport, store, and manage supplies and point-of-purchase materials.
• Basic computer access and proficiency preferred.

Safety

• Adhere to all company and client safety policies, procedures, and regulatory requirements at all times.

About Us

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work‑life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact [e-mail] or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Full time

Business Unit: Sales

Salary Range: $418000.00 - $47000.00

Company: Acosta Services Canada Co

Employer Description: CANACOSTAEMPLOYER_DESC