Retail Associate (PT/FT)

Trail Estate Winery; Central Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading winery is expanding its retail staff in a dynamic environment. The role involves engaging guests as the first point of contact, managing cash, and assisting the winery team. Ideal candidates will have a passion for customer service and enjoy working in a collaborative team setting.

Benefits

Participation in tip pool

Flexible schedule

Qualifications

• Previous experience or interest in the wine industry preferred.
• Must have reliable transportation.
• Ability to lift up to 50 lbs.

Responsibilities

• First point of contact for guests.
• Maintain organization and cleanliness.
• Support winery team with inventory and customer service.

Skills

Interpersonal Skills

Communication Skills

Customer Service Skills

Team Player

Physical Strength

Education

Valid Smart Serve certification

Job description

Trail Estate Winery is looking to expand our retail staff! We are committed to providing a welcoming, and energetic environment for guests. Our mission is to grow and create wines that are exceptional. We want someone who is able to share this passion with our guests.

• First point of contact for guests.
• High level understanding of the POS system, money handling.
• Maintaining general organization, and cleanliness.
• Support winery team as required, retail, glassware, inventory, etc.
• Wine knowledge is an asset but not essential for this role.
• Embrace a hands-on role (we are a small team so pitching in is required).

• Own Transportation: Must have reliable transportation to and from the winery.
• Wine Knowledge: Previous experience or an interest in the wine industry is preferred.
• Physical Strength: Ability to lift up to 50 lbs
• Customer Service Skills: Excellent interpersonal and communication skills
• Team Player: Capable of working collaboratively within a team-oriented environment.
• Trainings: Must have valid smart serve in Ontario to be able to serve wine.
• Schedule: Flexible but must be able to work most weekends.

Based on experience
Participation in tip pool for retail/hours