Retail Associate - Hourly - Stores

Fossil Group, Inc.; Richmond; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Growth & development

Employee product discounts

Job summary

Fossil Group is seeking a Sales Associate to deliver a Radical Customer Experience and drive sales in a fast-paced retail environment. You will align daily activities with business needs, contribute to a positive team atmosphere, and uphold our core values of Authenticity, Grit, Curiosity, Humor, and Impact.

The role emphasizes customer engagement, professionalism, and brand advocacy. The ideal candidate has 1–2 years of retail experience, a passion for exceptional service, and strong

Qualifications

• 1-2 years of retail experience
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with ability to adapt and flex

Responsibilities

• Provide a Radical Customer Experience in every interaction
• Align daily activities with business needs to achieve sales goals
• Embrace teamwork and create a positive environment for the store
• Uphold Fossil core values: Authenticity, Grit, Curiosity, Humor, Impact

Skills

Retail experience

Customer experience

Professionalism

Team leadership

Brand loyalty

Communication skills

Collaborative

Adaptable

Willing to learn

Job description

Job Description

Posted Thursday, August 27, 2026 at 1:00 PM

Who We Are

At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity , Grit , Curiosity , Humor , and Impact . If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.

Make An Impact

The Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humor, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.

Who You Are

• 1-2 years of retail experience, preferably within the fashion retail industry
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with ability to adapt and flex
• Able to adjust and customize according to the needs of the business

What We Offer

• Comprehensive benefits supporting health, well-being, and future planning
• Paid time off and leave programs for life’s important moments
• Opportunities for growth, learning, and development
• Employee product discounts

At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know at [e-mail] .