Retail Associate, Guilford Town Centre

Fossil Group, Inc.; Surrey; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading fashion and tech accessories company is seeking a Sales Associate to deliver exceptional customer experiences and achieve sales goals. The role emphasizes teamwork, professionalism, and a commitment to continuous learning. Join us to make an impact in a dynamic retail environment.

Benefits

Retirement Savings Plan + Company Matching

Qualifications

• 1-2 years of retail experience, preferably in fashion.
• Outstanding written, verbal, and presentation skills.

Responsibilities

• Provide a Radical Customer Experience.
• Align day with business needs to achieve sales goals.

Skills

Leadership

Customer Experience

Communication

Teamwork

Adaptability

Job description

At Fossil, we dare to dream, disrupt, and deliver in a better way. Our goal is simple - bring innovation, style, and connectivity to an industry ripe for change. Fossil is on a mission to revamp the way fashion accessories are done. We are committed to creating great watches, jewelry, handbags, small leather goods and wearables by investing in technology and long-term value creation. With our diverse portfolio of proprietary and licensed brands, along with department stores, specialty stores, eCommerce websites, and company-owned and operated retail stores, we are building a leading fashion- and tech-forward accessories company. Are you in?

Make an Impact

The Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values: Authenticity — being true to oneself; Grit — pushing through challenges and bouncing back; Curiosity — asking what’s next; Sense of Humor — not taking ourselves too seriously; and Making an Impact — performing and making a difference.

Your Skills

• 1-2 years of retail experience, preferably within the fashion retail industry
• Passion for delivering an exceptional internal and external customer experience
• Professionalism and sophistication in the role
• Leadership skills that motivate and inspire teams
• Ability to build brand loyalty
• Genuine care to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative yet self-motivated and proactive
• Commitment to continuous learning and adaptability
• Flexibility to adjust strategies based on business needs

The Perks

Benefits vary by location, working hours, and position, but may include:

• Retirement Savings Plan + Company Matching