Retail Associate - Full Time Administration

The North West Company Inc.; Ontario; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their retail team in Northern Canada. This full-time role offers a unique opportunity to serve customers in remote communities, providing essential services while experiencing diverse cultures. As a key member of the store team, you will engage in various tasks, from running cash lanes to merchandising, all while receiving comprehensive training and support. If you are adaptable, customer-focused, and ready for an adventure in a rewarding environment, this position is perfect for you. Join a company that values your contribution and helps you grow professionally.

Benefits

Competitive wage

Overtime eligibility

Food and accommodation allowance

Paid transportation

Qualifications

• Experience in fast-paced customer service environments is essential.
• Strong problem-solving and communication skills are required.

Responsibilities

• Running cash lanes, merchandising, and stocking shelves.
• Exhibiting high customer service and supporting store management.

Skills

Customer Service

Problem Solving

Multi-tasking

Communication Skills

Organizational Skills

Adaptability

Job description

Job Description

Full - Time Associate

Must be able to travel, and have a passion for serving customers in northern communities in difficult-to-reach markets. Our stores are located in the Northern most regions of Alberta, Manitoba, Ontario, Saskatchewan, Quebec, Nunavut and Northwest Territories.

Do you have a passion to be part of a hardworking retail team and a desire to make a difference serving customers in Northern Canada? The North West Company (NWC) has Northern and NorthMart stores in locations in northern Canada, with retail opportunities for students to learn and grow with us over summer.

Role:

What we will provide:

1. Full Time – You will have a Full Time Work in a northern community.
2. Compensation & Benefits: You will receive a competitive wage with overtime eligibility. We will provide food and accommodation allowance and paid transportation to the store within the community.
3. Training and growth: You will be trained virtually and in store to ensure you have the tools and training to do your job effectively and feel part of the team. You will have the opportunity to learn from experienced managers and master a variety of different tasks in the store.

What we need from you:

1. Accountabilities: Our associates are critical to the store team. They are responsible for running cash lanes, merchandising, receiving and stocking shelves. They also ensure appropriate merchandise is ordered and properly presented to maximize sales and profits. We expect them to exhibit high customer service and support to the store management team, and over time, master a number of tasks that are critical to the running of the store.
2. Flexibility: Our students enjoy the variety provided by working in different locations and being flexible on when their work schedules change. They are extremely resilient and adaptable because they experience a wide variety of cultures, store sizes and conditions, employee skill levels, community engagement levels, and competition in each of the assigned work location.

Qualifications:

1. Experience interacting with/serving customers in a fast-paced environment.
2. Exceptional problem solving, multi-tasking and decision making skills with a high attention to detail.
3. Proven organizational, planning, and prioritizing skills.
4. Excellent written and verbal communication, interpersonal skills and superior customer service skills.
5. Ability to adapt and take initiative to ensure the success of store operations.
6. Physically able to lift heavy product unaided for the duration of each shift.
7. Must have the ability and desire to develop an in-depth understanding of NWC's customers.
8. Demonstrates a personal and enthusiastic commitment to NWC's vision, mission, values and strategies.
9. Highly motivated and adventurous with an appreciation for small town life in a culturally diverse setting considered an asset.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.