Retail Assistant Store Manager - Markville

Lovisa Pty Ltd; Markham; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Product discount

Training and mentoring

Incentives

Job summary

Lovisa Pty Ltd in Markham is seeking an Assistant Store Manager to lead the team, drive sales, and achieve KPIs while delivering an exceptional customer experience. You will mentor staff, share sales techniques, and uphold Lovisa’s brand standards in a fast-paced fashion jewelry environment.

The role offers opportunities for growth within a dynamic global retailer with a strong focus on customer service and team development.

Qualifications

• Experience leading a team in retail or hospitality.
• Proven ability to coach and develop staff to meet targets.
• Strong customer service focus with a track record of delivering results.
• Open availability for retail work week and capable of fast-paced environments.

Responsibilities

• Lead and mentor the store team by example to achieve KPIs.
• Share sales techniques and drive store performance.
• Deliver exceptional customer experiences and maintain brand standards.
• Ensure daily operations run smoothly and manage staffing needs.

Skills

People leadership

Coaching

Customer experience

KPI management

Retail experience

Job description

Position Summary

Join the Lovisa America team:

It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.

Assistant Store Manager

You will be the Lovisa ambassador and lead your team by example. Sharing sales techniques and achieving your stores KPIs. If you’re someone that see’s yourself as a great leader and want to climb the retail ladder, then this is the role for you!

Our Brand

Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.

We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members.

Lovisa Benefits

• Health Benefits
• Generous product discount
• Ongoing training, mentoring and support.
• Incentives galore.
• Ear piercing training.
• Career progression and growth.
• A culture that is committed to continuous improvement!
• Opportunity to join one of Australia’s fastest and most successful global retail brand!

What we are looking for!

• Are you an existing Store Manager or Assistant Store Manager with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?
• Are you a leader who cares for your team and builds great relationships?
• Do you have a strong desire to deliver an exceptional experience to your customer?
• Do you have experience in delivering and driving targets? (KPI’s)

To Be Successful In This Role You Will Have

• Open availability for the retail work week.
• Must be 18yrs and older
• Store management experience for a retailer or hospitality
• Ability to perform in a fast-paced, high volume retail environment
• Strong people management skills and thorough understanding of performance management
• Excellent planning and organizational skills
• A proven track record of delivering results
• Exceptional communication skills
• Passion for retail and fashion!

If you are seeking a fast paced and exciting successful career with a variety of continued opportunities and with a brand that embraces a dynamic and passionate culture, then we would love to discuss this opportunity with you!

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.