Retail Assistant Store Manager- Les Galeries D'Anjou

Lovisa America LLC; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in retail is seeking a dynamic Assistant Store Manager to join their team. This role is pivotal in delivering exceptional customer experiences while supporting daily operations and achieving business goals. As a leader, you will motivate your team, drive sales performance, and ensure the store meets visual merchandising standards. If you are passionate about retail and fashion, and thrive in a fast-paced environment, this opportunity offers a chance to grow and make a significant impact in a vibrant retail setting.

Qualifications

• 2+ years of retail management experience is required.
• Strong leadership and interpersonal skills are essential.

Responsibilities

• Support training and development of store associates.
• Drive sales performance and manage inventory control.
• Create an engaging shopping environment for customers.

Skills

Problem-solving

Interpersonal skills

Communication skills

Leadership

Customer service

Retail knowledge

Job description

Assistant Store Manager

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location: Store Location

Report to: SM

POSITION PURPOSE AND EXPECTATION:

We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities:

Leadership & Team Development

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications:

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge