Retail Assistant Store Manager-ERIN MILLS TOWN CENTRE

Bath & Body Works; Mississauga; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company that values diversity and inclusion! As an Assistant Store Manager, you will partner with the Store Manager to lead a team of dedicated associates, ensuring exceptional customer experiences and driving sales growth. This role offers a dynamic environment where you can inspire others and make a significant impact. Enjoy competitive compensation, a generous merchandise discount, and a variety of benefits that support your well-being and career development. If you're passionate about retail and customer service, this is the perfect opportunity to advance your career with a vibrant and innovative team.

Benefits

40% merchandise discount

Free product

No-cost mental health support

Health insurance options

Retirement Savings Program

Tuition Assistance Program

Paid time off

Maternity and parental leave

Qualifications

• Experience in leading teams in a customer-focused sales environment.
• Strong communication skills to foster a customer-centric culture.

Responsibilities

• Attract, hire, and develop top talent for the store.
• Drive high performance and ensure effective execution of operational activities.

Skills

Team Leadership

Customer Service

Sales Management

Communication Skills

Education

High School Diploma or GED Certificate

Job description

Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As an Assistant Store Manager you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent
• Teach, coach, and train to improve the success and selling potential of all associates
• Effectively and fairly lead and drive high-performance of all associates.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
• Build highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
• Implement and sustain magazine direction to optimize business and bring the product story to life
• Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures
• Incorporate asset protection and safety messages into daily operations

Qualifications

• Prior experience in leading teams in a customer-based sales environment
• Proven track record driving sales results
• Strong communication and ability to foster a customer centric selling culture
• Able to provide in the moment coaching to associates
• Availability for varied weekly shifts including weekend, closing and peak periods
• Prior sales management experience preferred

Education:

• High School Diploma or GED Certificate

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates.
• Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates.
• Retirement Savings Program with company match for full-time associates.
• Tuition Assistance Program for full-time associates.
• Opportunity for paid time off and additional family benefits including maternity and parental leave.