Retail Assistant Store Manager

Lovisa; Toronto; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Health Benefits

Generous product discount

Ongoing training and mentoring

Career progression

Job summary

Lovisa is seeking an Assistant Store Manager in Toronto to lead a dynamic retail team and drive sales performance. You will coach staff, share effective sales techniques, and uphold Lovisa's commitment to delivering an exceptional customer experience.

Join a fast-paced environment with opportunities for advancement and a focus on fashion-forward jewelry and outstanding service. This role emphasizes leadership, teamwork, and meeting store KPIs.

Qualifications

• Experience in leading a retail team to achieve targets.
• Strong people management and performance coaching skills.
• Proven ability to deliver excellent customer experiences.

Responsibilities

• Lead and develop store team to meet KPIs and sales targets.
• Share sales techniques and drive exceptional customer service.
• Represent Lovisa as store ambassador and model leadership.

Skills

Leadership

Team coaching

KPI achievement

Customer service

Store operations

Job description

Position Summary:

Join the Lovisa America team:

It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.

Assistant Store Manager:

You will be the Lovisa ambassador and lead your team by example. Sharing sales techniques and achieving your stores KPIs. If you’re someone that see’s yourself as a great leader and want to climb the retail ladder, then this is the role for you!

Our Brand:

Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.

We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members.

Lovisa Benefits :

• Health Benefits
• Generous product discount
• Ongoing training, mentoring and support.
• Incentives galore.
• Ear piercing training.
• Career progression and growth.
• A culture that is committed to continuous improvement!
• Opportunity to join one of Australia’s fastest and most successful global retail brand!

What we are looking for!

• Are you an existing Store Manager or Assistant Store Manager with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?
• Are you a leader who cares for your team and builds great relationships?
• Do you have a strong desire to deliver an exceptional experience to your customer?
• Do you have experience in delivering and driving targets? (KPI’s)

To be successful in this role you will have:

• Open availability for the retail work week.
• Must be 18yrs and older
• Store management experience for a retailer or hospitality
• Ability to perform in a fast-paced, high volume retail environment
• Strong people management skills and thorough understanding of performance management
• Excellent planning and organizational skills
• A proven track record of delivering results
• Exceptional communication skills
• Passion for retail and fashion!

If you are seeking a fast paced and exciting successful career with a variety of continued opportunities and with a brand that embraces a dynamic and passionate culture, then we would love to discuss this opportunity with you!

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.