Retail Assistant Store Manager

Showcase; Richmond; On-site; CAD 30,000 - 60,000; Full time

Job summary

An innovative retailer is seeking a passionate Assistant Store Manager to lead a dynamic team in a vibrant retail environment. This role involves overseeing daily operations, achieving sales goals, and fostering a customer-centric atmosphere. You will train and develop a high-performing team while analyzing sales data to drive improvements. If you thrive in a fast-paced setting and are excited about trendy products, this is the perfect opportunity to make an impact in a fun and interactive store. Join a company that values creativity and customer engagement, and help shape the future of retail.

Qualifications

• 2+ years of supervisory experience in retail.
• Proven track record of achieving sales targets.

Responsibilities

• Assist in managing day-to-day store operations and achieving sales targets.
• Create a positive and engaging environment for customers and associates.

Skills

Leadership Skills

Customer Service Skills

Analytical Skills

Interpersonal Skills

Problem-Solving Skills

Social Media Knowledge

Job description

Showcase is seeking a dynamic and experienced Assistant Store Manager to help lead our retail store in Richmond Centre. Showcase is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty food. Our top products include Pokemon trading cards, Squishmallows, freeze-dried candy, Prime Hydration drinks, and more. Our target demographic is Gen Z tweens and teens, as well as their parents. Showcase is known as a trendy and disruptive retailer with novel and unique products. The in-store experience is fun and interactive where you can "try it before you buy it".

As an Assistant Store Manager, you will be responsible for helping lead a team of sales associates, ensuring that the store runs smoothly and profitably, and providing excellent customer service. You will report directly to the Store Manager and be responsible for working with the manager to achieve sales goals and maximize profitability. You will be responsible for helping with training, coaching, and developing a high-performing team of sales associates who are knowledgeable about our products, engage with our customers, and deliver an exceptional in-store experience.

Responsibilities:

1. Assist in managing day-to-day store operations and achieving sales targets.
2. Create a positive and engaging environment for both customers and associates.
3. Analyze sales and financial data to identify trends and opportunities for improvement.
4. Develop and execute strategies to drive traffic and sales, including social media and community outreach programs.
5. Ensure that the store is visually appealing and merchandised to showcase our products effectively.
6. Monitor inventory levels and work with the Store and District Manager to manage inventory.
7. Adhere to company policies and procedures, including health and safety regulations.

Requirements:

1. At least 2 years of supervisory experience, preferably in a high-volume, fast-paced retail environment.
2. Proven track record of achieving sales targets and maximizing profitability.
3. Strong leadership and team-building skills, with the ability to inspire and motivate a team.
4. Excellent communication, interpersonal, and customer service skills.
5. Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions.
6. Knowledge of social media and digital marketing trends.
7. Ability to work a flexible schedule, including weekends and holidays.
8. Experience in the health, beauty, home, toys, tech, or food industry is a plus.

If you are results-driven and passionate about customer service, team-building, and innovative retail concepts, we encourage you to apply for this exciting opportunity to join our team at Showcase.

Salary Range: $19-$20 per hour