Retail Assistant Store Manager

Natural Factors; Boucherville; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager who thrives in a dynamic retail environment. This role involves leading a team to deliver exceptional customer experiences while driving sales and performance. You will work closely with the Store Manager to inspire and develop associates, ensuring a customer-centric culture. With a focus on operational excellence and team development, this position offers the opportunity to make a significant impact in a vibrant store setting. Join a company that values diversity and is committed to empowering its associates to achieve their best.

Benefits

40% merchandise discount

Free product

Competitive compensation

Health insurance options

Tuition Assistance Program

Retirement Savings Program

Mental health support

Paid time off

Qualifications

• Experience leading teams in a customer-focused sales environment.
• Strong ability to drive sales results and foster a customer-centric culture.

Responsibilities

• Attract and develop top talent while ensuring high performance.
• Drive customer engagement and meet payroll targets effectively.

Skills

Team Leadership

Sales Management

Customer Service

Communication Skills

Education

High School Diploma or GED

Job description

Description

Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable, and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live, and work. Additionally, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

1. Attract, hire, develop, inspire, and retain top talent
2. Teach, coach, and train to improve the success and selling potential of all associates
3. Effectively and fairly lead and drive high performance of all associates
4. Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
5. Build highly satisfied and loyal customer base through engagement, conversion, and gathering customer phone and email information
6. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
7. Implement and sustain magazine direction to optimize business and bring the product story to life
8. Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies
9. Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
10. Maintain policies and procedures
11. Incorporate asset protection and safety messages into daily operations

Qualifications

1. Prior experience in leading teams in a customer-based sales environment
2. Proven track record driving sales results
3. Strong communication skills and ability to foster a customer-centric selling culture
4. Able to provide in-the-moment coaching to associates
5. Availability for varied weekly shifts including weekends, closing, and peak periods
6. Prior sales management experience preferred

Education

• High School Diploma or GED Certificate

Bath & Body Works Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions
• No-cost mental health and wellbeing support for all associates
• Robust health, virtual care, dental, vision, and life insurance options, plus short-term and long-term disability plans for full-time associates
• Retirement Savings Program with company match for full-time associates
• Tuition Assistance Program for full-time associates
• Opportunity for paid time off and additional family benefits including maternity and parental leave

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities, and treatment during employment. We only hire individuals authorized for employment in Canada.

Application window will close when all role(s) are filled.

Category: Store: Management