Retail and Event Associate

B.C. Parks Foundation; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a passionate team at the BC Parks Foundation as an Event Assistant! In this seasonal role, you will help promote BC Parks merchandise during events while ensuring excellent customer service. You'll contribute to increasing brand awareness and supporting conservation efforts through engaging with the public and managing sales operations. If you're organized, outgoing, and love the outdoors, we want you!

Qualifications

• Physically capable of lifting materials (up to 15kg).
• Prior retail, events, or customer service experience is a strong asset.
• Fluency in a second language is beneficial.

Responsibilities

• Set up and manage booths at public events.
• Assist with e-commerce operations and customer service.
• Support inventory tracking and organization.

Skills

Customer Service

Problem Solving

Communication

Organization

Tools

Shopify

Square

Google Workspace

Job description

Reporting To : Manager, Brand Products and Marketing

Purpose : To increase sales of BCPF branded merchandise while positively representing the Foundation and building brand awareness

Location : Vancouver and environs

Term : July 28 to Oct 31st 2025 (with possibility of extension)

Rate : $22 – 24 / hr

Overview :

The BC Parks Foundation is the official charitable partner and conservation financing mechanism to British Columbia’s world-class system of parks and indigenous protection. Our role to build a diverse and active community of support. Our mission is to create the greatest system of parks and indigenous protected areas in the world. We value spark, greatness, respect and reciprocity.

Public summer events offer a valuable opportunity for the Foundation to raise funds, increase awareness of BCPF-branded merchandise, and build goodwill that helps generate future sales opportunities. Funds raised through donations and merchandise sales directly supports initiatives to protect and enhance BC’s outstanding outdoors.

We Are :

• A charitable, purpose-driven organization passionate about enjoying and protecting nature in British Columbia
• People who value spark, respect with caring, reciprocity, and greatness
• A warm, positive, hard-working team who operate in a spirit of gratitude and celebration
• Connected to a wide variety of community groups, First Nations, businesses, governments and other partners that we work with regularly

You Are :

• Confident, outgoing, personable and comfortable engaging with the public
• An independent problem-solver who thrives in a fast-paced, team environment
• Organized and detail-oriented with excellent communication skills
• Passionate about parks and excited to put your skills to work for a values-driven organization

Role Summary :

This seasonal position plays a key role in delivering exceptional customer service, promoting our unique and fun product offerings, and helping customers discover and connect with our brand. Your work will be instrumental in broadening our customer base and helping the Foundation achieve its revenue targets. From managing pop-up booths at public events to assisting with the day-to-day administration of our e-commerce & retail operations, you’ll support our retail and merchandise program across multiple sales channels, helping to bring the BC Parks Foundation brand to life and contributing to conservation impact.

Responsibilities : Event Days :

• Set up, operate, and take down the BCPF event activations at festivals, markets, car-free days, and other public events.
• Represent the Foundation and provide excellent customer service to attendees.
• Promote and sell BCPF-branded merchandise
• Process debit / credit sales, and manage cash float.
• Educate visitors about the Foundation’s mission, online store, and conservation impact.
• Transport, lift, and organize booth materials and inventory (up to 15kg per box).

Non-Event Days :

• Assist with event planning and coordination, including packing and organizing booth materials.
• Help manage e-commerce operations (Shopify / Square / Blastramp), including order fulfillment and customer service.
• Support inventory tracking, restocking, and warehouse organization.
• Assist with administrative tasks for the retail and marketing team as needed.

Requirements :

• Physically capable of lifting event materials (up to 15kg) and setting up tents / tables.
• Prior experience with and / or comfortable using digital tools and systems (Shopify / Square / Excel / Google Workspace).
• Ability to quickly perform basic math
• Ability to lift, kneel, squat, move, and stand for extended periods
• Ability to work full-time hours on a flexible schedule
• Driver’s license

Nice to Haves :

• Prior retail, events, customer service, inventory management and / or e-commerce experience is a strong asset.
• Fluency in a second language will be an asset
• Access to a vehicle will be an asset

Commitment to Equity :

BC Parks Foundation is committed to a diverse and inclusive workforce

• Preference may be given to qualified Indigenous candidates or those from or with experience of other diverse cultures (this includes learning and / or applying information and practices of your culture or that of another culture)
• Those identifying as being part of groups which are underrepresented or facing barriers to the labour market are encouraged to apply

This is a full-time, seasonal role working at events and / or at the Foundation’s Vancouver office on non-event days

• Must be available for evening shifts on Fridays throughout August – September
• Ability to work flexible hours including weekends and holidays as start times and works days may vary based on event schedules
• Events will require working outdoors
• A uniform will be provided

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