Restoration Technician

Join to apply for the Restoration Technician role at PuroClean Kelowna & Penticton.

Restoration Technician

PuroClean Kelowna has full-time Emergency Restoration Technician openings available for eager and ambitious individuals. A full list of responsibilities is below, some of which include cleaning after water, fire, and mold damage in homes and commercial buildings.

About Us

PuroClean Kelowna is a locally owned and operated residential and commercial restoration company. We do more than clean up after a property disaster. In response to every emergency, we provide a combination of exceptional property mitigation services delivered with an equal degree of care and compassion. We help rescue homes, put businesses back on their feet, and assist clients in getting back to their lives. We are in the business of serving people as well as restoring property. We believe in people and continuous growth and improvement, not only for those we help but also for those who are on our team. If you are seeking a rewarding career opportunity with the ability to grow within an organization, consider PuroClean Kelowna.

PuroClean Kelowna provides 24-Hour emergency services and cleaning to people who have suffered water, fire, and mold loss to their homes and businesses.

Responsibilities Include

• Determining the category of water and the class of loss as well as identifying restorable building/content components.
• Calculating and setting up drying equipment and monitoring the drying process.
• Completing necessary paperwork and updating data using company programs (i.e., work authorization, diagrams, charts, photos, monitoring records, etc.).
• Ensuring compliance with company and regulatory processes and protocols.
• Providing support in other areas as requested/required.
• Maintaining warehouse cleanliness and organization.
• Maintaining effective communication and relations with all property owners, occupants, co-workers, and sub-trades.
• Mandatory On-Call shifts on a rotation basis for after-hour emergencies.
• Ability to work alone or with minimal supervision.
• Other responsibilities as requested by management.

Mandatory

• Legally eligible to work in Canada.
• Available and responsive to emergency calls 24 hours a day, 7 days a week, 365 days a year as required and/or scheduled; participation in On-Call rotation.
• Consistently maintaining a high level of excellent customer satisfaction.

General

• Basic-level computer literacy.
• Accountable, reliable, and punctual.
• Effective verbal and written communication skills.
• Good interpersonal skills and great sensitivity to customers' different situations.
• Good problem-solving, decision-making, and analytical skills.
• Superior organizational skills.
• Hardworking, trainable, and able to work well in a team-oriented setting.
• Ability to work overtime and on-call hours (nights and weekends) as required.

Qualifications

• IICRC WRT certification.
• Valid and clean driver’s license.
• 1 year of experience in restoration or construction work is preferred.
• Basic construction knowledge and understanding of residential homebuilding.
• Experience safely using power tools and hand tools.
• Basic computer literacy.
• Ability to fluently communicate in English.
• Other certifications such as AMRT, FSRT, TCST, CRS, and others are an asset.
• Experience working with Encircle, Xactimate, and/or DocuSketch are an asset.

Physical Requirements

• Reasonable level of physical fitness with no health issues that would interfere with work demands. This is a physically demanding industry, in addition to equipment listed below, you must be capable of moving furniture and other household contents.
• Ability to lift industrial fans (30 – 40 lbs) and to load/unload wheeled industrial dehumidifiers (130 – 140 lbs).
• Must be able to work in confined spaces (crawlspaces and attics).
• Updated immunizations/vaccinations, especially Hepatitis A & B, tetanus, and Covid.
• Able to work for extended periods of time in Personal Protective Equipment (PPE).

Applicants must be legally authorized to work in Canada.