ServiceMaster Restore of Edmonton is seeking an experienced Restoration Project Coordinator that will provide high level administrative assistance and support to the Project Manager to ensure each claim is completed as specified by the insurance company.
Responsibilities:
- Completing estimate entry for time and material projects
- Reconciling project job costs, daily reports, materials, invoices, estimates and completing billing packages for review and approval by the project manager(s) with final submittal made to the billings department
- Compiling back-up documentation, submitting estimates and invoices to insurers and clients
- Scheduling calendar follow-ups pertaining to outstanding invoices and aiding the project manager(s) and accounts receivable department in collections as required
- Collecting reports, estimates and invoices from sub-trades and vendors
- Collecting work authorizations and completion certificates from insureds and clients
- Scheduling appointments for project managers, crews and sub-trades
- High volumes of data entry to update and manage internal and external databases inclusive of Encircle, Xactimate, Xactanalysis, Acumatica, Dockusketch and excel spreadsheets
- Reception rotation coverage
- Regular scheduled meetings with management and project manager(s)
- Work with the project manager(s) and compliance coordinator to ensure compliance metrics and updates are met daily
- Working closely with management and project managers(s) to update work in progress reports and project budget reports on a weekly basis
- Participate in position and industry related training as required
- Attend and participate in company meetings and marketing events as required
- Flexible to work overtime (including evenings and weekends) as required
- Demonstrate a high level of accuracy, attention to detail, organizational skills, ability to multitask and meet deadlines
- Manage a high volume of daily email communications, email maintenance and organization of Outlook
- Adaptable to priority changes
- Perform other duties as required inclusive of occasional site visits, meeting with sub-trades, insured’s/clients, adjusters, conference calls, drafting meeting minutes, training and assisting other coordinators and project managers on an as needed basis
Qualifications:- 3 - 5 years’ work experience in an intermediate to senior administrative support capacity
- Business Administration Diploma, Project Management Certification, or related certificate is an asset
- Exceptional skills in Microsoft office programs including Word, Outlook and Excel. Certification in Advanced Excel will be considered an asset
- Extensive data entry experience with a high degree of accuracy
- A solid understanding of the accounting billing cycle
- A clear understanding of construction terminology will be considered an asset
- Previous work in the insurance industry, construction or restoration industry will be considered an asset
- Previous work in the insurance industry, construction, restoration or mechanical industry is a definite asset
ServiceMaster Restore is an Equal Opportunity EmployerWe celebrate diversity and are proud to be an equal opportunity employer. We are committed to providing accommodation for individuals with disabilities throughout the hiring process. If you require accommodations at any stage or recruitment, please let us know.
We thank all applicants for their interest; however, only candidates who meet the requirements and who are legally permitted to work in Canada will be contacted. Final candidates will undergo pre-employment checks.
By joining ServiceMaster Restore, you'll be part of an industry leading company that has been in Canada for more than 65 years with locations from coast to coast. Our talented network of employees share in a vision of restoring peace of mind and our culture is one of diversity, where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
How many years of restoration experience do you have? *
How many years of construction experience do you have? *
How many years of administrative experience do you have? *
We Serve
We serve our customers by providing exceptional customer experiences that exceed their expectations
We Care
We care deeply about the health, safety and wellbeing of our customers, associates and communities
We Deliver
We deliver on our commitments to our customers and employees