Restaurantl Manager/Bar Manager

Sports Illustrated Clubhouse; Electoral Area A; On-site; CAD 60,000 - 65,000; Full time

Job summary

A vibrant establishment specializing in food and sports is seeking a Restaurant Manager to enhance guest experiences and manage daily operations. The ideal candidate will support staff management, maintain operational standards, and ensure customer satisfaction. With competitive compensation between CAD 60K to CAD 65K, this role offers an exciting opportunity within a fun team culture, along with potential benefits for development and health.

Benefits

Medical/Dental Group Health Benefits

Training and Development Reimbursement

Fun Team Culture

Qualifications

• Manage staff recruitment, training, and performance evaluation.
• Provide exceptional guest service and maintain restaurant standards.
• Possess strong leadership, integrity, and attention to detail.

Responsibilities

• Oversee daily restaurant operations and staff performance.
• Ensure cleanliness, organization, and high guest satisfaction.
• Handle customer complaints and implement necessary changes.

Skills

Leadership skills

Interpersonal skills

Attention to detail

Problem-solving abilities

Customer service orientation

Job description

Come join us on the UBC Campus that showcases the best audio and visual experience in Canada. Were more than a name - high level of food and culinary with a community feel. Watch the big game, support the local sports and campus community, enjoy food and beverage in an inviting and exciting environment.

@si_clubhouse

www.sportsillustratedeats.com

Job Description

We are looking for a RESTAURANT MANAGER or BAR MANAGER to join our FOH team!!!

The Restaurant Manager's an integral contributor to the overall success of the restaurant.

The Restaurant Manager manages the daily restaurant operation and supports the General Manager in their pursuit and delivery of consistent and excellent guest experiences, while effectively enforcing the company’s policies and procedures.

AGM will take shifts either serving or bartending based on experience which will help supplement base salary and tip-out. Availability and experience will dictate role.

DUTIES AND RESPONSIBILITIES:

Personnel Management:

Support the General Manager in full cycle recruitment, training and development, performance evaluation and progressive discipline action, if required
Manage staff, deliver daily briefings, providing feedback in the moment; maintain a high level of employee morale and energy - you help create the urgency and vibe!
Monitor and coach staff performance and hold staff accountable for their performance, ensuring guest’s experiences meet the highest standards

Operational Execution:

Manage daily operations including cleanliness, organization, revenue opportunities and staffing levels
Quickly and accurately identify critical information and make independent judgments in accordance with company philosophies and business practices
Provide exceptional guest service, thereby setting the standard for all employees
Respond to customer complaints promptly through service recovery and implement change when necessary, to optimize consistent guest satisfaction
Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards
Knowledge of financial and operational management
Must possess strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels; exceptional interpersonal skills
High personal integrity, professionalism and maturity
Must possess strong attention to detail; proven problem-solving abilities
Exceptional guest service orientation and passion for all things food and beverage
Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment; ability to absorb and retain information quickly

Competitive Wages - 60K - 65K total compensation (Based On Experience)
FUN Team and Culture
Potential Medical/Dental Group Health Benefits
Training, Development and Education Reimbursement

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