restaurant supervisor

Pita Pit; Hamilton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A popular fast food outlet in Hamilton, Ontario is looking for a Manager. The role involves supervising staff, managing schedules, ensuring food quality, and addressing customer concerns. Candidates should have a secondary school diploma and 2-3 years of experience in a food service environment. The position offers 35 to 40 hours per week in a fast-paced setting.

Qualifications

• 2 to 3 years of experience in food service or management.
• Ability to train staff in job duties and food safety.
• Proficient in managing work schedules and meeting deadlines.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Establish methods to meet work schedules and production quotas.
• Address customer complaints or concerns efficiently.
• Prepare budgets and estimate ingredients and supplies.

Skills

Supervisory skills

Customer service

Food safety

Budget management

Team collaboration

Education

Secondary school graduation certificate or equivalent experience

Job description

Education

• Secondary (high) school graduation certificate or equivalent experience

Work site environment

• Noisy
• Odours

Work setting

• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredients and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budgets and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 3-4 people
• Cook (general)
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Experience

• 2 years to less than 3 years

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 35 to 40 hours per week