restaurant supervisor

Coffee Culture Café & Eatery; Burlington; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local coffee shop in Burlington is seeking a supervisor to oversee staff activities and ensure quality service. The role requires strong communication skills and the ability to work in a fast-paced environment. Responsibilities include training staff, establishing work schedules, and addressing customer concerns. Ideal candidates will have a College education and some supervisory experience.

Qualifications

• 7 months to less than 1 year of experience in a supervisory role.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff.
• Train staff in job duties and sanitation.

Skills

Client focus

Excellent oral communication

Efficient interpersonal skills

Flexibility

Team player

Education

College/CEGEP

Job description

Overview

Languages: English

Education: College/CEGEP

Experience: 7 months to less than 1 year

Work arrangement: On site. Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Cafeteria
• Coffee shop
• Restaurant

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player