Restaurant Shift Leader

Lobby Restaurant; North Vancouver; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a vibrant team at Lobby Restaurant as a Shift Manager! This role involves overseeing front-of-house operations and enhancing guest experiences in a setting that values quality and service. With responsibilities spanning staff training to performance monitoring, it's an ideal opportunity for those with a passion for hospitality and a proactive approach to management.

Qualifications

• Minimum of 1 year supervisory experience in a Hotel/Restaurant.
• Passionate about delivering outstanding guest service.
• Knowledgeable in bar operations, wines, and spirits.

Responsibilities

• Support service team on floor and train new staff members.
• Monitor restaurant performance and implement service improvements.
• Set goals and provide performance reviews for the team.

Skills

Guest Service

Bar Operations

Performance Monitoring

Education

Food Safe Certificate

Serving it Right Certificate

Tools

Micros POS

Microsoft Office

Job description

Summary

The Lobby Restaurant and Lounge is located at the Pier Hotel at the Pier (North Vancouver) just steps away from Lonsdale Quay and the Seabus Terminal in North Vancouver Historic Shipyard.

Specific Duties and/or Job Responsibilities

· Support service team on floor and train new staff members

* Creates an exciting atmosphere in our establishment to encourage repeat business

· Focuses on growing revenues and maximizing financial performances of the department

· Monitors the performance of the restaurant and the quality against the competition

· Possesses a keen eye for efficient, fast and caring service

· Sets goals and expectations for restaurant team, using performance review process and holds staff accountable for successful performance.

· Other duties as assigned

Job Requirements

· Minimum of 1 years supervisory experience in a Hotel/Restaurant or related profession

· Must have a passion for delivering outstanding guest service

· Knowledge of bar operations, wines and spirits

· Familiar with Micros POS computer terminals and Microsoft Office

· Possesses a Food Safe and Serving it Right Certificate

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Tucked inside the Pinnacle Hotel at the Pier, our local lounge is situated in the heart of Lower Lonsdale’s Shipyards District in North Vancouver. Offering a modern flare to West Coast favourites, we're inspired by BC’s natural abundance of seafood and fresh, sustainable ingredients. From daily breakfasts and weekend brunches, to casually elegant business lunches and signature dinners, enjoy personalized service and relaxed west coast dining.

Tucked inside the Pinnacle Hotel at the Pier, our local lounge is situated in the heart of Lower Lonsdale’s Shipyards District in North Vancouver. Offering a modern flare to West Coast favourites, we're inspired by BC’s natural abundance of seafood and fresh, sustainable ingredients. From daily breakfasts and weekend brunches, to casually elegant business lunches and signature dinners, enjoy personalized service and relaxed west coast dining.

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