Restaurant Operations Assistant

Big Way Hot Pot; British Columbia; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Restaurant Operations Assistant to support its dynamic team in Richmond, BC. This exciting role involves assisting the Regional Manager with operational tasks, documenting activities, and ensuring smooth restaurant operations. The ideal candidate will have a Bachelor's degree, a passion for the food industry, and strong communication skills in both English and Mandarin. Join a collaborative environment where your contributions will help elevate the dining experience and drive operational excellence. If you thrive in a fast-paced setting and are eager to learn, this opportunity is perfect for you!

Qualifications

• Bachelor's degree preferred with at least 1 year of catering experience.
• Proficiency in English and Mandarin, both written and verbal.

Responsibilities

• Assist in writing and updating SOPs for restaurant operations.
• Organize and document operational activities of each store.

Skills

Communication Skills

Team Spirit

Proficiency in Excel

Proficiency in Google Drive

Detail-oriented

Fast Learner

Education

Bachelor's Degree

Tools

Excel

Google Drive

Job description

Job Description:

Restaurant Operations Assistant at Big Way Hot Pot located in Richmond, BC V6V 3B6, Canada. This position is open to candidates with a Bachelor Degree. The job opening is currently available and will remain so until 2025-05-28.

Job Responsibilities:

1. Assist the Regional Manager in writing and updating the SOPs for restaurant operations in the region.
2. Organize and document operational activities of each store, including content updates.
3. Maintain store operation systems, such as inspections, ordering, product launches, menu checks, promotions, and delivery platform systems.
4. Monitor marketing events, promotions, and planning within the food industry.
5. Collect operational data from each store.
6. Perform other tasks as assigned by the Regional Manager.

Qualifications:

• Bachelor's degree preferred.
• At least 1 year of catering experience.
• Good communication skills and team spirit.
• Proficiency in English and Mandarin, both written and verbal.
• Fast learner, challenge-oriented, proficient in Excel, Google Drive, etc.
• Detail-oriented with the ability to manage multiple tasks and priorities.
• Driver's license required.

Job Details:

• Type: Full-time
• Pay: From $18.00/hour
• Schedule: Monday to Friday
• Experience: Minimum 1 year in catering
• Language: Mandarin preferred
• Licenses/Certifications: Driving License and work permit in Canada preferred
• Work Location: In person