Restaurant Manager - Sadrasa

Accor Hotels; Victoria; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading hospitality company as a Restaurant Manager, where you will oversee budget planning, team supervision, and guest relations. This role offers a supportive environment to grow your career while providing exceptional customer experiences. Your leadership will help enhance profitability and maintain high standards in food safety and service.

Benefits

Diversity & Inclusion commitment

Qualifications

• Proven experience as a Restaurant Manager or similar leadership role.
• Strong organizational and time management skills.

Responsibilities

• Plan for outlet budget and review forecasts monthly.
• Supervise team members to ensure tasks are completed on time.
• Handle guest complaints tactfully and efficiently.

Skills

Leadership

Communication

Customer Service

Conflict Resolution

Organizational Skills

Job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneering leader in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. While each brand has its own personality, all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be truly yourself. It will be a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments worldwide!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you do with us, regardless of your profession, will offer a deep sense of meaning, creating lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

Job Description

1. Plan for outlet budget and review forecasts on revenue and expenditure monthly.
2. Analyze and submit month-end reports and identify deviations from business plan goals.
3. Participate in management meetings to review progress towards business plan goals and develop the annual business plan for the outlet.
4. Plan, implement, and measure profit enhancement programs by working with the kitchen & marketing departments. Prepare & submit post-mortem promotion reports to the F&B Manager upon promotion completion.
5. Implement and maintain control measures to ensure food & beverage costs, productivity, labor costs, and operating supply costs are in line with the budget.
6. Supervise team members to ensure all tasks are completed on time and according to standards.
7. Conduct daily departmental briefings to ensure all team members are well-informed.
8. Build good relationships with guests and regular patrons, remembering names and preferences to provide personalized service.
9. Handle guest complaints and comments tactfully and efficiently.
10. Manage all administrative work related to cashier/bar operations and company policies.

Qualifications

1. Proven experience as a Restaurant Manager or in a similar leadership role in the food service industry.
2. Strong organizational and time management skills with keen attention to detail.
3. Excellent interpersonal and communication skills, with a focus on team leadership and motivation.
4. Proven proficiency in customer service and conflict resolution.
5. Solid understanding of food safety regulations and hygiene standards.
6. Experience in inventory management and cost control.

Additional Information

Your team and working environment:

1. Our commitment to Diversity & Inclusion: We are an inclusive company and aim to attract, recruit, and promote diverse talent.