Restaurant Manager - QSR

JRoss Hospitality Recruiters; Vancouver; On-site; CAD 65,000 - 75,000; Full time

Job summary

JRoss Hospitality Recruiters is assisting a client launching its first Canadian flagship location and seeking a General Manager to build the business from the ground up. The role demands hands-on leadership, entrepreneurial drive, and a focus on people, processes, and profitability.

You will oversee opening processes, team development, and daily operations, with a path toward multi-unit leadership as the brand expands, including training in Scottsdale, AZ.

Qualifications

• 2–5 years of leadership experience in QSR, fast casual, hospitality, or similar customer‑focused environment.
• Experience leading at least three new store openings is strongly preferred.
• Proven ability to recruit, train, coach, and develop successful teams.
• Strong understanding of KPIs, labour management, inventory control, and financial performance.
• Demonstrated ability to drive sales while maintaining operational excellence.
• Excellent communication, leadership, and problem‑solving skills.
• Entrepreneurial mindset with the ability to take ownership and make sound business decisions.
• Passion for hospitality, health, wellness, and delivering exceptional customer experiences.
• Willingness to complete two weeks of paid training in Scottsdale, Arizona.
• A strong hospitality network and experience building teams is considered an asset.

Responsibilities

• Lead the complete new store opening process, including recruitment, onboarding, training, and grand opening execution.
• Build, coach, and develop a high-performing team that delivers an exceptional customer experience.
• Create a positive, engaging culture where team members feel valued and motivated.
• Oversee daily store operations while maintaining strong brand, food safety, and service standards.
• Drive sales performance while managing labour costs, food costs, and overall profitability.
• Monitor key performance indicators and use data to identify opportunities and improve results.
• Deliver outstanding hospitality and create memorable customer experiences.
• Build strong relationships within the local community and support grassroots marketing initiatives.
• Identify opportunities to improve systems, processes, and operational efficiencies.
• Partner with the founders to shape the business as it grows.
• Support future store openings and mentor future leaders within the organization.

Skills

Leadership

Recruiting

Communication

Problem-solving

Entrepreneurial mindset

Ownership

Hospitality

Team development

Job description

Our client is launching its first Canadian location, and we are looking for an exceptional General Manager to help build the business from the ground up. This is a unique opportunity for a hands‑on leader who thrives in an entrepreneurial environment and is excited by the opportunity to create something meaningful. As the first leader of the Canadian flagship location, you will work closely with the owners to establish operational standards, build a strong team culture, and create the foundation for future growth. This is more than a traditional management role. We are looking for someone who enjoys building businesses, developing people, improving processes, and taking ownership. As the brand expands, this role is designed to grow into a multi‑unit leadership opportunity, supporting future openings and developing future leaders.

Salary range is $65,000-$75,000

Description

• Lead the complete new store opening process, including recruitment, onboarding, training, and grand opening execution.
• Build, coach, and develop a high-performing team that delivers an exceptional customer experience.
• Create a positive, engaging culture where team members feel valued and motivated.
• Oversee daily store operations while maintaining strong brand, food safety, and service standards.
• Drive sales performance while managing labour costs, food costs, and overall profitability.
• Monitor key performance indicators and use data to identify opportunities and improve results.
• Deliver outstanding hospitality and create memorable customer experiences.
• Build strong relationships within the local community and support grassroots marketing initiatives.
• Identify opportunities to improve systems, processes, and operational efficiencies.
• Partner with the founders to shape the business as it grows.
• Support future store openings and mentor future leaders within the organization.

Requirements

• 2–5 years of leadership experience within QSR, fast casual, hospitality, or a similar customer‑focused environment.
• Experience supporting or leading at least three new store openings is strongly preferred.
• Proven ability to recruit, train, coach, and develop successful teams.
• Strong understanding of KPIs, labour management, inventory control, and financial performance.
• Demonstrated ability to drive sales while maintaining operational excellence.
• Excellent communication, leadership, and problem‑solving skills.
• Entrepreneurial mindset with the ability to take ownership and make sound business decisions.
• Passion for hospitality, health, wellness, and delivering exceptional customer experiences.
• Willingness to complete two weeks of paid training in Scottsdale, Arizona.
• A strong hospitality network and experience building teams is considered an asset.

Corporate Culture

Competitive Compensation

• Quarterly performance bonus opportunities.
• Performance-based profit sharing.
• Extended health and dental benefits.
• Paid training in Scottsdale, Arizona.
• Opportunity for career progression into multi‑unit leadership as the company expands.
• Direct partnership with the founders and the opportunity to have a meaningful impact on the growth of the brand.
• A culture built around ownership, innovation, teamwork, and personal growth.

This is an exciting opportunity for a passionate leader who wants to help launch and grow a brand from the beginning. Your ideas will matter, your impact will be visible, and your career can grow alongside the business.

If you are looking for an opportunity where you can build, lead, and make a difference, this is the opportunity for you.