Restaurant Manager Jasper AB INNhotels

The Fairmont Jasper Park Lodge; Red Deer; On-site; CAD 48,000 - 52,000; Full time

Job summary

A leading hospitality company seeks a Restaurant Manager for its Jasper Inn & Suites. This role involves managing all front-of-house operations, ensuring exceptional guest experiences, leading a team, and overseeing financial responsibilities in a fast-paced dining environment with opportunities for career advancement.

Benefits

Company events

Dental care

Discounted or free food

Employee assistance program

Extended health care

Life insurance

On-site parking

Qualifications

• Proven experience in hotel food and beverage operations management, minimum 3 years in a managerial role.
• Strong knowledge of food and wine pairings.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Manage day-to-day operations of the restaurant.
• Lead and guide the Food & Beverage service team.
• Ensure guest satisfaction and address complaints.

Skills

Leadership

Communication

Interpersonal skills

Business acumen

Education

Current certification in ProServe

Job description

48,000–$52,000 a year - Permanent, Full-time

Job details

Pay : $48,000–$52,000 a year

Job type : Full-time

Permanent

Benefits :

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking

Company Overview :

At INNhotels, our mission is to share our Canadian experience of tourism, culture, and history with our guests. This begins with our team who deliver an exceptional, quality experience. We would not be a leader in hospitality, sustainable tourism, or community development without the wonderful people that work with us to grow our company vision.

Position Overview :

The Jasper Inn & Suites INN Grill Restaurant Manager manages all front of house food and beverage operations, ensuring an excellent guest experience.

Job Responsibilities :

• Managing and leading your team at this property, you will be empowered to embrace the following duties :
• Day-to-day operations :
• Utilize business acumen to develop and implement strategic plans and operational goals to create an exciting and current dining experience.
• Lead and guide the Food & Beverage service team to drive results.
• Execute banquets with the Sales Manager and Executive Chef, including set up and service.
• Monitor operations to ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards.
• Comply with all Government regulations, being a champion for a safe work environment.
• Leading a successful team :
• Foster a positive and collaborative work environment, promoting teamwork and effective communication among departments.
• Provide coaching, training, and guidance to the team.
• Oversee the recruitment, selection, and onboarding process for the service roles.
• Ensure guest satisfaction is a top priority, with all staff consistently delivering exceptional service.
• Address complaints with a personal touch to restore customer satisfaction.
• Handling financial responsibilities :
• Managing budgets, schedules, and controlling expenditure.
• Tracking revenues, setting sales targets, and optimizing profits.
• Working with the Marketing team to manage the hotel’s food and beverage online presence.

Qualifications :

• Proven experience in hotel food and beverage operations management, with a minimum of 3 years in a managerial role within a 3+ star property.
• Strong knowledge of food and wine pairings.
• Excellent leadership, communication, and interpersonal skills.
• Current certification in ProServe is required.

What We Offer :

A great work environment with opportunities for development and career advancement within Jasper Inn & Suites and the INNhotels family of hotels; A competitive compensation package; Group health plan; Staff events and seasonal discounts on local adventure activities; Hotel Discounts as part of the INNhotels family of hotels.

If you think you would make a good candidate, apply online with your resume and cover letter stating why you are interested in this role. We would like to thank all applicants for applying; however, only those selected for an interview will be contacted.

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Restaurant Manager • Red Deer, AB, Canada

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