Restaurant Manager (C2 Steakhouse Restaurant)

Cache Creek Casino Resort; Upper Big Tracadie; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Fine Dining Manager to oversee operations at a premier steak and seafood restaurant. This role involves fostering a culture of excellence, training staff, and ensuring a seamless guest experience. You will lead a team, manage budgets, and maintain high standards of service. If you have a passion for fine dining and a knack for leadership, this opportunity offers a chance to grow in a dynamic environment with great benefits and opportunities for career advancement.

Benefits

Gas Discounts

Dental Insurance

Life Insurance

Paid Time Off (PTO)

Recognition Program

Free Meals

Weekly Paychecks

Affordable Healthcare

401k Savings Plan

Tuition Reimbursement

Qualifications

• Must have strong problem resolution and guest relations skills.
• Fine dining management experience is essential for this role.

Responsibilities

• Oversee daily operations of the fine dining restaurant ensuring exceptional guest experience.
• Manage staff scheduling, performance reviews, and training.

Skills

Problem Resolution

Employee Relations

Guest Relations

Wine Knowledge

Leadership

Communication Skills

Education

Bachelor's Degree

Fine Dining Management Experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

OpenTable

Job description

Description & Requirements

Being a part of the Cache Creek team comes with amazing benefits:

• Great Pay
• Opportunities to Grow
• Gas Discounts
• Dental Insurance
• Life Insurance
• Paid Time Off (PTO)
• Recognition Program
• Free meals in our Employee Dining Room
• Weekly Paychecks
• Affordable Healthcare
• Medical Insurance
• Vision Care Insurance
• 401k Savings Plan
• Tuition Reimbursement
• Employee Discounts
• Direct Deposit

Summary

Oversee the daily operations of the fine dining steak and seafood restaurant, ensuring a seamless and exceptional guest experience. Foster a culture of ongoing training and communication, while actively supporting the professional growth and development of all staff members.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Promote Cache Creek Casino Resort in a positive manner, practice the RICH philosophy.
• Provide firm, fair, and consistent leadership, communication, and interpersonal skills. Apply policies and procedures professionally.
• Manage administrative duties including staff scheduling, performance reviews, attendance, exception tracking, daily shift reports, checkbook management, coaching, counseling, interviewing, hiring, and terminations.
• Possess considerable wine, beer, and cocktail knowledge.
• Review operations regularly; identify problems, concerns, and opportunities for improvement; assess staff performance; provide coaching and feedback.
• Train and develop staff on guest service standards, communication, sales techniques, RBS alcohol awareness, and sanitation best practices.
• Conduct daily walk-throughs focusing on aesthetics, organization, compliance, and maintenance.
• Master POS, requisitioning, table management, and time and attendance systems.
• Maintain accurate inventories and order supplies as needed.
• Develop and manage budgets to ensure profitability and control costs.
• Monitor sales, expenses, and inventory levels.
• Review monthly P&L reports, investigate irregularities, and complete variance reports.
• Perform guest table visits.
• Attend scheduled meetings and training sessions.

Supervisory Responsibilities

Supervise 14 employees in the restaurant, overseeing maintenance, cleanliness, and operations. Responsibilities include hiring, training, performance evaluation, and addressing employee concerns. Conduct monthly beverage inventory and update daily variances.

Qualifications

Must perform all duties satisfactorily with or without accommodations. Strong problem resolution, employee and guest relations skills required. Fine dining experience essential. Proficiency with Microsoft Word, Excel, Outlook, and OpenTable required.

Experience and/or Education

Bachelor's degree or equivalent experience. Minimum three years of fine dining management experience in a high-volume restaurant. Strong wine knowledge required.

Age Requirement

Must be at least 21 years old.

Language Skills

Ability to interpret safety and operational documents, write reports, and communicate effectively with groups.

Mathematical Skills

Ability to handle probability, statistics, geometry, trigonometry, fractions, percentages, ratios, and proportions in practical situations.

Reasoning Ability

Apply common sense to follow instructions and solve problems involving multiple variables.

Certificates, Licenses, Registrations

• Cache Creek Casino Resort Tribal Gaming License
• Responsible Beverage Service (RBS) Certification

Physical Demands

Regularly stand, walk, handle objects, reach, talk, hear, taste, and smell. Occasionally sit, climb, balance, stoop, kneel, crouch, or crawl. Frequently lift up to 25-100 pounds. Vision requirements include close, distance, color, peripheral, depth perception, and focus adjustment.

Work Environment

Occasional exposure to humid conditions, moving parts, high places, tobacco smoke, fumes, outdoor weather, and noise. Noise level usually moderate.