restaurant manager

G&P on Main; Whitehorse; On-site; CAD 50,000 - 80,000; Full time

Job summary

A leading restaurant in Whitehorse is seeking a dedicated Restaurant Manager to oversee daily operations, manage staff performance, and ensure exceptional customer service. The ideal candidate will have a high school diploma and a Responsible Beverage Service Certificate, along with experience in a fast-paced environment. Responsibilities include training staff, managing inventory, and addressing customer concerns, making this a pivotal role in creating a memorable dining experience.

Qualifications

• Responsible Beverage Service Certificate required.
• Experience in supervising a team of 16-20 people.
• Ability to handle a fast-paced, physically demanding environment.

Responsibilities

• Evaluate and plan daily operations while managing staff performance.
• Train staff and ensure compliance with health and safety regulations.
• Address customer complaints and organize inventory effectively.

Skills

Customer Service

Time Management

Leadership

Problem Solving

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

Point of sale system

Spreadsheet

Job description

• Secondary (high) school graduation certificate

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 16-20 people

Certificates, licences, memberships, and courses

• Responsible Beverage Service Certificate

Computer and technology knowledge

• Electronic cash register
• Point of sale system
• Spreadsheet

Security and safety

• Reference required

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?

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