Restaurant Manager

Araxi Restaurant & Oyster Bar; Whistler Village; On-site; CAD 50,000 - 60,000; Full time

Job summary

Araxi Restaurant & Oyster Bar in Whistler seeks a Restaurant Manager to oversee front-of-house operations, enhance guest experiences, and train staff. Ideal candidates will have a background in premium food and beverage services, strong problem-solving skills, and hospitality qualifications.

Qualifications

• At least two years of experience supervising in a premium food and beverage operation.
• Strong wine knowledge; recognized wine and/or spirits certificate is an asset.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Oversee and organize the day-to-day operations of the restaurant.
• Ensure the delivery of superior customer service through effective staff training.
• Actively participate in the recruitment, training, mentorships and support of all team members.

Skills

Problem-solving

Strong verbal communication

Organizational skills

Customer service

Education

University degree or diploma in hospitality or business administration

Valid Serving it Right certificate

Job description

Location: Toptable Whistler
Position:Restaurant Manager
Reports To: Restaurant Director

In the heart of Whistler’s Village, Toptable's group of restaurants (Araxi, Bar Oso, Il Caminetto and Provisions) feature understated, nature-inspiredinteriordesigns thatspeaks tothebeauty of the spectacular landscape and play to the authenticity of the location.Theregionally focusedmenus melds localflavoursto showcase the best of nearby farms and waters.

POSITION SUMMARY:
The Restaurant Manager will oversee and manage the front-of-house team of any one of our locations, while working closely with the leadership team to support the creation and delivery of a unique and elevated guest experience that is in harmony with the kitchen’s food program. The incumbent will be involved with all aspects of service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• (Other duties may be assigned as required)
  Oversee and organize the day-to-day operations of the restaurant; implement operational procedures
• Ensure the delivery of superior customer service through effective staff training and education
• Set staff work schedules and monitor staff performance
• Actively participate in the recruitment, training, mentorships and support of all team members
• Develop a strong and positive rapport with staff and guests; resolve guest complaints
• Drive positive results and aligns with business goals
• Handle pre-event coordination for special events, including responding to requests for event menus and pricing, creating event proposals, and following up with potential clients
• Meet with potential clients to discuss event plans, set up, and menu options
• Act as key liaison between the restaurant management team and head office team
• Collect all onboarding documents for new hires and ensure completion, update head office of any personnel changes in a timely manner
• Process cash orders, cash dispersals, and tip pool reconciliation
• Review invoices entered into inventory systems by front and back of house teams for accuracy
• Ensure team members are equipped with necessary tools and equipment to perform their jobs efficiently

Araxi Restaurant & Oyster Bar

0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 Be the first to review! 4222 Village Square, Whistler, BC

Araxi Restaurant & Oyster Bar

0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 Be the first to review! 4222 Village Square, Whistler, BC

Restaurant Manager

Full Time

Restaurant Manager

Whistler, British Columbia (view on map )

Posted 28 days ago

$50000-60000/yr + tips

Job Description

Location: Toptable Whistler
Position:Restaurant Manager
Reports To: Restaurant Director

In the heart of Whistler’s Village, Toptable's group of restaurants (Araxi, Bar Oso, Il Caminetto and Provisions) feature understated, nature-inspiredinteriordesigns thatspeaks tothebeauty of the spectacular landscape and play to the authenticity of the location.Theregionally focusedmenus melds localflavoursto showcase the best of nearby farms and waters.

POSITION SUMMARY:
The Restaurant Manager will oversee and manage the front-of-house team of any one of our locations, while working closely with the leadership team to support the creation and delivery of a unique and elevated guest experience that is in harmony with the kitchen’s food program. The incumbent will be involved with all aspects of service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• (Other duties may be assigned as required)
  Oversee and organize the day-to-day operations of the restaurant; implement operational procedures
• Ensure the delivery of superior customer service through effective staff training and education
• Set staff work schedules and monitor staff performance
• Actively participate in the recruitment, training, mentorships and support of all team members
• Develop a strong and positive rapport with staff and guests; resolve guest complaints
• Drive positive results and aligns with business goals
• Handle pre-event coordination for special events, including responding to requests for event menus and pricing, creating event proposals, and following up with potential clients
• Meet with potential clients to discuss event plans, set up, and menu options
• Act as key liaison between the restaurant management team and head office team
• Collect all onboarding documents for new hires and ensure completion, update head office of any personnel changes in a timely manner
• Process cash orders, cash dispersals, and tip pool reconciliation
• Review invoices entered into inventory systems by front and back of house teams for accuracy
• Ensure team members are equipped with necessary tools and equipment to perform their jobs efficiently

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• At least two years of experience supervising in a premium food and beverage operation
• University degree or diploma in a related field such as hospitality or business administration, is preferred
• Valid Serving it Right certificate
• Highly committed to a premium level of quality
• Strong wine knowledge; aprofessionally recognized wine and/or spirits certificate is an asset
• Strong problem-solving skills, including the ability to analyze current business problems and implement recommended solutions
• Strong verbal and written English communication skills
• Excellent planning and organizational skills, including the ability to handle conflicting deadlines and prioritize multiple tasks
• Acute attention to detail and strong administrative skills
• Flexibility to work evenings, weekends, and holidays as required

This position will remain open until filled.

Requirements:

• Work Permit

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The culinary cornerstone in the heart of Whistler Village, Araxi enjoys a long held international reputation for excellence in food, wine and hospitality. As an early pioneer of farm to table dining, Culinary Director James Walt’s seasonally focused menus celebrate the excellence of locally sourced ingredients.

The culinary cornerstone in the heart of Whistler Village, Araxi enjoys a long held international reputation for excellence in food, wine and hospitality. As an early pioneer of farm to table dining, Culinary Director James Walt’s seasonally focused menus celebrate the excellence of locally sourced ingredients.

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