restaurant manager

Canadian 2 for 1 Pizza; West Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated operations manager to oversee daily activities and ensure compliance with health and safety regulations. This role involves negotiating with suppliers, implementing marketing plans, and providing exceptional customer service. The ideal candidate will have 2-3 years of experience in a similar role, demonstrating strong leadership skills while managing a team of 5-10 people. Join a dynamic environment where your contributions will enhance customer satisfaction and operational efficiency.

Qualifications

• 2-3 years of experience in operational management and customer service.
• Strong negotiation skills and ability to enforce regulations.

Responsibilities

• Plan and evaluate daily operations while ensuring compliance with health regulations.
• Negotiate with suppliers and address customer complaints effectively.

Skills

Customer Service

Negotiation

Health and Safety Compliance

Marketing Implementation

Operational Management

Job description

• Enforce provincial/territorial liquor legislation and regulations
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Experience

• 2 years to less than 3 years