restaurant manager

Government of Canada - Central; Waterloo; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to manage daily operations and enhance customer satisfaction. This role involves conducting performance reviews, negotiating with clients for catering services, and implementing marketing strategies. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional organizational skills and a commitment to teamwork. Join a team that values collaboration and service excellence, and contribute to the success of operations in a vibrant community setting. This position offers a unique opportunity to engage with clients and make a meaningful impact in the community.

Benefits

Public transportation available

Qualifications

• 1-2 years of experience in customer service and operations management.
• Strong organizational and teamwork skills are essential.

Responsibilities

• Conduct performance reviews and negotiate with clients.
• Plan and evaluate daily operations while addressing customer concerns.

Skills

Customer Service

Organizational Skills

Teamwork

Education

College/CEGEP

Job description

Overview

Languages: English

Education

• College/CEGEP

Experience

1 year to less than 2 years

Work Location

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Conduct performance reviews
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 1 to 2 people

Additional Information

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment

Personal Suitability

• Organized
• Team player