restaurant manager

A&W Food Service Of Canada Inc.; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading fast-food restaurant chain in Toronto is looking for a Manager to oversee daily operations. Responsibilities include budget development, staff supervision, and ensuring compliance with health regulations. The ideal candidate should have 3-5 years of experience in restaurant management and excellent customer service skills. This permanent role requires 30 to 44 hours of work per week in a fast-paced environment.

Qualifications

• 3 years to less than 5 years of experience in restaurant management.
• Strong attention to detail and ability to manage multiple tasks.
• Ability to work in a fast-paced environment and under pressure.

Responsibilities

• Develop budget to determine costs of food and supplies.
• Supervise and manage staff performance and schedules.
• Ensure compliance with health and safety regulations.
• Address customer complaints and provide excellent service.
• Participate in marketing plans and implementation.

Skills

Budget development

Operational evaluation

Staff supervision

Customer service

Inventory management

Education

College or diploma from a program of 1-2 years

Job description

Education and Experience

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 3 years to less than 5 years

Tasks

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Other details

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 44 hours per week