restaurant manager

ONroute; Port Hope; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading company in the service industry is seeking a dedicated Supervisor to manage daily operations and enhance customer satisfaction. You will oversee a team of 5-10 people, ensuring that operational procedures are effectively implemented. Successful candidates will possess strong communication skills and have a focus on client satisfaction, working in a fast-paced outdoor environment.

Benefits

Parking available

Qualifications

• Experience in customer service and managing operations.
• 1-2 years of relevant supervisory experience.
• Proficient in MS Access, Excel, and other MS Office tools.

Responsibilities

• Determine services offered and implement operational procedures.
• Conduct performance reviews and maintain inventory.
• Ensure adherence to health and safety regulations.

Skills

Client focus

Attention to detail

Excellent oral communication

Excellent written communication

Organized

Dependability

Education

Secondary (high) school graduation certificate

Tools

MS Office

Point of sale system

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Outdoors
• Wet/damp
• Noisy
• Hot
  
  

Responsibilities

Tasks

• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations
  
  

Supervision

• 5-10 people
  
  

Experience and specialization

Computer and technology knowledge

• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word
• Point of sale system
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Standing for extended periods
• Overtime required
  
  

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
  
  

Benefits

Other benefits

• Parking available