restaurant manager

Freshii; Port Coquitlam; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to oversee daily activities and ensure exceptional service delivery. This role involves evaluating and organizing operations, negotiating with suppliers and clients, and maintaining health and safety standards. The successful candidate will play a crucial role in enhancing customer satisfaction and operational efficiency. If you are passionate about operational excellence and customer service, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• 2-3 years of experience in operational management or related field.
• Strong customer service and negotiation skills are essential.

Responsibilities

• Evaluate and organize daily operations to ensure efficiency.
• Negotiate with suppliers and clients to enhance service offerings.
• Address customer complaints and ensure satisfaction.

Skills

Customer Service

Operational Planning

Negotiation Skills

Health and Safety Compliance

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Tasks

• Evaluate daily operations
• Plan and organize daily operations
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations