restaurant manager

Dairy Queen; Ottawa; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading restaurant seeks a Restaurant Manager to oversee daily operations, train staff, and ensure high customer satisfaction. Candidates should have a secondary school education and experience in management, with strong organizational skills and the ability to work in a fast-paced environment.

Qualifications

• 2-3 years of experience in a managerial role.
• Strong leadership and training capabilities.
• Ability to monitor staff performance and ensure compliance with regulations.

Responsibilities

• Evaluate daily operations and manage staff.
• Train staff and ensure adherence to health regulations.
• Implement operational procedures and handle customer complaints.

Skills

Client focus

Team player

Organized

Reliable

Efficient interpersonal skills

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

Job description

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Overview

Languages

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site — Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Evaluate daily operations
• Monitor staff performance
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Experience and specialization

Computer and technology knowledge

• Electronic cash register

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods
• Overtime required

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups :

• Support for newcomers and refugees
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition