restaurant manager

Pizza Hut; Okotoks; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated manager to oversee daily operations in a fast-paced environment. This role involves evaluating and enhancing operational procedures, training staff, and ensuring exceptional customer service. The ideal candidate will thrive under pressure and possess strong organizational skills. Join a dynamic team where your contributions will directly impact customer satisfaction and operational success. If you are passionate about the food industry and enjoy leading teams, this opportunity is perfect for you.

Qualifications

• High school graduation required with experience in operations management.
• Strong customer service and staff training skills are essential.

Responsibilities

• Evaluate and organize daily operations to ensure efficiency.
• Train staff and monitor performance while addressing customer concerns.

Skills

Customer Service

Staff Training

Operations Management

Performance Evaluation

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Office

Point of sale system

Job description

Minimum Requirements

• Secondary (high) school graduation certificate

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Computer and Technology Knowledge

• MS Excel
• MS Office
• Point of sale system

Security and Safety

• Criminal record check

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking