restaurant manager

Pizza Hut; Okotoks; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading restaurant chain is looking for a manager to oversee daily operations. You will be responsible for evaluating staff performance, training, and implementing operational procedures. The ideal candidate will have at least 3 years of experience and a secondary school diploma, demonstrating exceptional customer service skills and the ability to work in a fast-paced environment.

Qualifications

• 3 years to less than 5 years experience in a similar role.
• Ability to work in a fast-paced environment.
• Knowledge of health and safety regulations.

Responsibilities

• Evaluate daily operations and monitor staff performance.
• Train staff and ensure health and safety regulations are followed.
• Participate in marketing plans and address customers' complaints.

Skills

Customer Service

Staff Training

Performance Evaluation

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Office

Point of sale system

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 3 years to less than 5 years

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Computer and technology knowledge

• MS Excel
• MS Office
• Point of sale system

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking