Restaurant Manager

Fairmont Hotels & Resorts; Municipality of Jasper; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join Fairmont Jasper Park Lodge as a Restaurant Manager, where exceptional service meets the stunning backdrop of the Canadian Rockies. Lead a passionate team to deliver outstanding dining experiences while enhancing your career within a global hospitality organization. Enjoy various perks, including discounted travel and wellness programs, as you thrive in this unique environment.

Benefits

Subsidized staff accommodation

Free meal per shift

Employee travel program discounts

50% off food & beverage at Fairmont Resorts

Wellness support program

Discounts on resort amenities

Colleague Lifestyle Program access

Growth opportunities within Accor

Qualifications

• Minimum 3 years’ experience in a leadership role in a high-end restaurant.
• Excellent beverage and wine knowledge required.
• Experience in unionized environments is a plus.

Responsibilities

• Lead and develop staff while delivering exceptional guest experiences.
• Manage performance and maintain service standards in a fast-paced environment.
• Ensure compliance with safety and sanitation policies.

Skills

Leadership

Guest Service

Problem Resolution

Entrepreneurial Attitude

Beverage Knowledge

Education

High School Diploma

Tools

Point of Sale System

Microsoft Windows

Job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

At Fairmont Jasper Park Lodge, exceptional service and flavors are the hallmarks of every dining experience. As the Restaurant Manager, your leadership and passion for guest service will drive outstanding operating results – and ensure the venue is both a preferred dining destination and workplace.

What You Will Be Doing

Reporting to the Director Food & Beverage, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Recruit, train, manage, mentor, lead and develop your supervisors and colleagues
• Effective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeism
• Working closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followed
• Supervise and support employees while ensuring service standards are maintained
• Maintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
• Exhibits an entrepreneurial attitude towards the restaurant’s operation
• Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risks
• Responsible for scheduling and daily payroll reporting
• Ensure constant focus on the venue's goal
• Assist to ensure the venue is managing within set budget guidelines
• Ensure cleanliness and safety of the venue
• Act as a liaison between venue staff and other departments
• Ensure department holds regular communication meetings
• Perform line duties as required
• Working in a very fast pace environment
• Actively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth.
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
• Follow all safety and sanitation policies
• Other duties as assigned
  
  

Qualifications

Your experience and skills include:

• Minimum 3 years’ experience as a Leader in a fast paced high end restaurant required
• Excellent beverage and wine knowledge is required
• Previous point of sale system experience required
• Experience with Unionized environment an asset
• Computer literate in Microsoft Window applications required
  
  

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits

• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
  
  

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]