Restaurant Manager

FAIRMONT; Municipality of Jasper; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join Fairmont Jasper Park Lodge as a Restaurant Manager, where you will lead a team to deliver exceptional dining experiences. This role involves managing service standards, training staff, and driving operational results in a beautiful setting. Enjoy competitive benefits and opportunities for growth within a prestigious hospitality group.

Benefits

Subsidized staff accommodation

Complimentary meal per shift

Employee travel program with discounts

Access to wellness platform

Discounts at resort outlets

Opportunities for growth within the Accor network

Qualifications

• Minimum 3 years’ experience in a high-end, fast-paced restaurant.
• Excellent beverage and wine knowledge.
• Experience in a unionized environment is an asset.

Responsibilities

• Lead and develop restaurant team to ensure exceptional service.
• Manage performance through colleague development and training.
• Ensure cleanliness and safety of the venue.

Skills

Leadership

Guest Service

Beverage Knowledge

Problem Resolution

Performance Management

Tools

Point of Sale Systems

Microsoft Windows Applications

Job description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

At Fairmont Jasper Park Lodge, exceptional service and flavors are the hallmarks of every dining experience. As the Restaurant Manager, your leadership and passion for guest service will drive outstanding operating results—and ensure the venue is both a preferred dining destination and workplace.

What you will be doing :

Reporting to the Director Food & Beverage, responsibilities and essential job functions include but are not limited to the following :

1. Consistently offer professional, friendly, and engaging service
2. Follow departmental policies, procedures, and service standards
3. Recruit, train, manage, mentor, lead, and develop your supervisors and colleagues
4. Manage performance through colleague development training, problem resolution, maintaining up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeism
5. Work closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are current, job task checklists are completed, and Standard Operating Procedures are followed
6. Supervise and support employees while maintaining service standards
7. Exhibit an entrepreneurial attitude towards the restaurant’s operation
8. Seek creative ways to improve departmental profit through increased covers, up-selling, and performance management, taking calculated risks
9. Handle scheduling and daily payroll reporting
10. Maintain a constant focus on the venue's goals
11. Assist in managing the venue within set budget guidelines
12. Ensure cleanliness and safety of the venue
13. Act as a liaison between venue staff and other departments
14. Work efficiently in a fast-paced environment
15. Participate in ongoing learning opportunities to enhance skills and professionalism
16. Adhere to vehicle handling and safety policies when driving hotel and guest vehicles
17. Follow all safety and sanitation policies
18. Perform other duties as assigned

Qualifications

Your experience and skills include :

1. Minimum 3 years’ experience as a leader in a high-end, fast-paced restaurant
2. Excellent beverage and wine knowledge
3. Experience with Point of Sale systems
4. Experience in a unionized environment is an asset
5. Proficiency in Microsoft Windows applications

Additional Information

Visa Requirements : Must be legally eligible to work in Canada. The hotel cannot assist with obtaining Canadian work authorization.

• Subsidized staff accommodation provided
• One complimentary meal per shift
• Employee travel program with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Access to the Mountain Explorer Travel Program with exclusive room rates and 50% off food & beverage at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Wellness platform supporting mental health and wellbeing
• Discounts at resort Food & Beverage outlets, Fitness Centre, and Golf Course
• Access to staff activities and events through the Colleague Lifestyle Program
• Opportunities for growth within Fairmont Jasper Park Lodge and over 5,000 properties within the Accor network

Apply Today : Whether you're launching your career or seeking a new adventure, we invite you to learn more about Fairmont Jasper Park Lodge and the opportunities within our resort!

We encourage applicants to inform us if they require accommodations during the application or recruitment process, and we will work with you to meet your needs. For confidential inquiries about accommodations, please contact us.