restaurant manager

Jersey Mike's; London; On-site; CAD 50,000 - 70,000; Full time

Job summary

A popular sandwich shop in London, Ontario, is seeking a manager to oversee daily operations, provide excellent customer service, and manage a team of 5-10 staff. The ideal candidate will have a high school diploma and at least 2 years of experience in a similar role. This position offers a fast-paced environment with health benefits and a commitment to ensuring customer satisfaction.

Benefits

Dental plan

Health care plan

Life insurance

Qualifications

• Minimum 2 years of experience in a management role.
• Strong organizational and operational planning skills.
• Ability to handle customer complaints and ensure service satisfaction.

Responsibilities

• Plan and organize daily operations.
• Conduct performance reviews and manage staff.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Inventory management

Operational planning

Negotiation

Attention to detail

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

MS Office

Point of sale system

Job description

Education : Secondary (high) school graduation certificate

Experience : 2 years to less than 3 years

Work setting

• Various locations

Budgetary responsibility

• 0 - $100,000

Tasks

• Plan and organize daily operations
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 5-10 people

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Life insurance
• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week