restaurant manager

Boston Pizza; Greater Sudbury; On-site; CAD 45,000 - 55,000; Full time

Job summary

A popular restaurant chain in Sudbury District is seeking a Manager to supervise staff and oversee daily operations. The role requires excellent communication skills and the ability to implement operational procedures. Candidates should have a secondary school graduation certificate and 1-2 years of supervisory experience. This is a permanent position offering 35 hours of work per week.

Qualifications

• 1 to 2 years of experience in a supervisory role required.
• Ability to handle operational procedures and customer interactions.

Responsibilities

• Supervise more than 20 staff members.
• Implement operational procedures and marketing plans.
• Address customer complaints and provide excellent service.

Skills

Supervisory skills

Customer service

Operational planning

Communication

Attention to detail

Education

Secondary (high) school graduation certificate

Job description

Education : Secondary (high) school graduation certificate

Experience : 1 year to less than 2 years

Tasks

• Supervise staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• More than 20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
• Overtime required

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
• Work Term : Permanent
• Work Language : English
• Hours : 35 hours per week