Restaurant Manager

A&W Restaurants; Esquimalt; On-site; CAD 52,000 - 64,000; Full time

Job summary

A&W Restaurants is seeking an experienced Restaurant Manager for their Esquimalt location. The role involves overseeing daily operations, ensuring high standards of customer service, and managing a motivated team. Providing professional growth opportunities in a supportive work environment is a key part of this position.

Benefits

Medical/Dental Benefits

Group RRSP

Professional Development Opportunities

Qualifications

• 3 years of experience in the food industry with managerial experience.
• Strong interpersonal skills and proven leadership.
• Expertise in restaurant operations and systems.

Responsibilities

• Manage daily operations ensuring quality and service standards.
• Recruit, train, and develop staff for an efficient team.
• Balance costs and customer satisfaction through effective management.

Skills

Interpersonal Skills

Leadership

Management

Customer Service

Education

Secondary School Certificate or equivalent

Tools

Windows 10

Microsoft Office

Job description

Thanks for visiting The McMurray Group of Companies Career Page!

We are a dynamic multi-unit franchise company, proudly operating dozens of A&W restaurants across Western Canada, and the Yukon Territories. At The McMurray Group, we believe in creating a work environment that is not only unique but also unmatched in its commitment to employee growth and satisfaction.

Join us and experience:

- A supportive and inclusive workplacewhere your contributions are valued.

- Opportunities for professional developmentand career advancement.

- A vibrant team culturethat fosters collaboration and innovation.

Discover the difference of working with a company that truly cares about its employees. We look forward to welcoming you to our team!

Please review our open positions, sorted by city, and apply to those that match your qualifications. We recommend bookmarking our page, as we update our postings regularly.

A&W Restaurants in Victoria, BC, (Island Burgers Inc.) is seeking a Restaurant Manager to start immediately at our Esquimalt location. ( 860 Esquimalt Road)

Total Potential Compensation: $63,988 annual / Base Salary: $52,000 annual

Benefits which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, VisionCare, Basic and Optional Life, AD&D, along with an optional Group RRSP.

The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

Education: Secondary School Certificate or equivalent

Experience: 3 years of experience in food industry. Supervisory/Management exp. is an asset.

ROLE

The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team of employees, and ultimately, the growth and profitability of the business.

RESPONSIBILITIES

Operations

• Balance key goals – high quality, speed of service and cost control through effective management of the operating system.
• Responsible for weekly P&L statement of cost of goods, labour costs and direct expenses.
• Maintains A&W standards and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed.
• Schedules staff, including self, to operational positions and shift roles.
• Makes sure all equipment and facilities are in good condition, and plans for maintenance and repairs.
• Working knowledge of climate goals, ensuring they are practiced daily.

Human Resources

• Recruits and hires hourly staff (Makes hiring decisions for supervisory and assistant manager positions in conjunction with the Area Manager and HR).
• Trains, develops, confronts poor performance and terminates staff.
• Ensures staff safety and a healthy, motivating work environment applying Daily Climate.
• Documents critical incidents and reports them to key individuals.
• Ensures monthly Health and Safety meetings walk through are completed and takes corrective action.
• Has knowledge of HR policies and makes sure they are enforced.
• Completes daily, weekly, and period accounting administration.
• Manages inventory control, ordering, cost control and weekly inventory counts.
• Applies cash and food cost management principles.
• Ensures restaurant profitability by managing costs to set thresholds and goals for profitability.

Customers

• Ensures that cleanliness standards and safe food handling practices are met.
• Ensures high level of service to guests through efficient preparation, stocking, and staff positioning, including self.
• Responsible for all local store marketing.
• Manages accidents or complaints, implementing service recovery program.
• Ensures teams appearance is to standard.

QUALIFICATIONS

• Strong interpersonal skills and proven leadership with supervisory experience
• Expertise in all restaurant positions
• Knowledge of restaurant Operating Systems
• Complete knowledge of Operating Standards
• High interest in developing others
• Ability to do accounting and manage administrative aspects of the operation

PREFERED SKILLS

• Acceptable oral and written business communication skills
• Competency in Windows 10 and Microsoft Office applications, including Word, Excel, and Outlook
• Ability to give presentations
• Ability to build and maintain positive relationships with colleagues and suppliers

ADDITIONAL NOTES

Physical Demands

• Standing and walking for extended periods
• Some heavy lifting

Posted: February 15, 2024

How To Apply:

Please ensure that you provide a current and relevant resume, including pertinent work experience and references. If you are not currently authorized to work in Canada, we will not consider your application.

We strongly encourage candidates to apply through the available links for priority processing. Only if the link is not working, you may apply with your resume:

• By email: recruitment (at) mcmurraygroup.ca
• By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
• Through our Career Page: https://mcmurraygroupofcompanies.applytojob.com

For further information regarding this posting or others, please visit our Career Page or call 250-275-6706 x322 during business hours (10am - 4pm Pacific Time).

If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews.

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