restaurant manager

Dairy Queen; Edmonton; On-site; CAD 42,000 - 60,000; Full time

Job summary

Dairy Queen in Edmonton, AB is seeking an on-site Operations Manager to lead daily restaurant activities and ensure profitable operations. You will analyze budgets, manage costs, schedule staff, monitor revenues, and address customer concerns with a focus on service quality.

The role requires 1 year to <2 years experience and an education in a trades certificate or diploma. You will collaborate with team members, maintain inventory, and conduct performance reviews to drive performance.

Qualifications

• 1 year to less than 2 years of experience.
• On site work with no remote option.
• Education: Other trades certificate or diploma.

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits.
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Plan and organize daily operations.
• Set staff work schedules.
• Conduct performance reviews.
• Organize and maintain inventory.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Accurate

Efficient interpersonal skills

Excellent oral communication

Flexibility

Organized

Team player

Education

Other trades certificate or diploma

Job description

Overview

Languages

English

Education

• Other trades certificate or diploma

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Set staff work schedules
• Conduct performance reviews
• Organize and maintain inventory
• Address customers' complaints or concerns
• Provide customer service

Additional information

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Participates in a government or community program or initiative that supports persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)