restaurant manager

Tim Hortons; Courtenay; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to oversee daily activities and ensure exceptional customer service. In this role, you will evaluate operations, monitor staff performance, and implement effective procedures to enhance service delivery. Your expertise in inventory management and health and safety compliance will be crucial in maintaining a high standard of operations. If you thrive in a fast-paced environment and are passionate about leading a team to success, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a management role.
• Strong understanding of operational procedures and customer service.

Responsibilities

• Evaluate and monitor daily operations and staff performance.
• Plan and organize daily operations while ensuring compliance.

Skills

Customer Service

Operational Management

Inventory Management

Health and Safety Compliance

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Determine type of services to be offered and implement operational procedures
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns