restaurant manager

Thai Ivory Cuisine; Bedford; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in the culinary sector is seeking a skilled operations manager to oversee daily activities, ensure customer satisfaction, and manage a team. The ideal candidate will have experience in service management and strong negotiation skills. Responsibilities include implementing operational procedures, maintaining inventory, and addressing customer concerns. This role offers a dynamic work environment with opportunities for growth.

Qualifications

• 1 to 2 years of experience required.
• Responsible for managing a team of 5-10 people.

Responsibilities

• Determine services to be offered and implement procedures.
• Organize and maintain inventory.
• Address customer complaints and provide service.

Skills

Customer Service

Negotiation

Inventory Management

Education

Secondary (high) school graduation certificate

Tools

MS Office

Electronic cash register

Point of sale system

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Budgetary responsibility

• 0 - $100,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Security and safety

• Criminal record check

Transportation / travel information

• Willing to travel

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking