Restaurant General Manager - Lethbridge

NEW STORE OPENING! QSR BRAND with 300 new locations opening in Canada!

• 2 - 5 years of GM or KM experience required
• New store opening experience would be an asset

Position Overview: Reporting to the District Manager, the Restaurant General Manager (RGM) is responsible for managing the daily operations of a single restaurant (15-25 employees) while ensuring the delivery of quality food and guest satisfaction. The RGM is accountable for maximizing sales and profitability while maintaining brand standards, implementing all corporate policies and procedures, ensuring training and development of management and crew, and achieving desired restaurant outcomes as directed by the business or as assigned by management.

Key Responsibilities:

1. Directs efficient and accurate preparation and sale of products to maximize customer satisfaction.
2. Motivates and directs team members to provide an exceptional customer experience.
3. Maintains a restaurant that is noticeably cleaner than others.
4. Provides coaching and feedback to the restaurant team.
5. Ensures preventive maintenance of restaurant facility and equipment is completed by company standards.
6. Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and follows cash control/security procedures.
7. Maintains inventory, manages labor, and analyzes financial reports to enhance restaurant results.
8. Enforces compliance with government regulations, company policies, employment laws, food safety, security, and operations.
9. Leads restaurant management team in recruiting, selecting, hiring, and retaining effective team talent.
10. Available to work evenings, weekends, and holidays.
11. Demonstrates strong math and Windows-based computer literacy.
12. Demonstrates leadership and development skills.
13. Demonstrates strong problem-solving skills.
14. Prioritizes and organizes own and others’ work and time to meet deadlines and objectives.
15. Identifies and solves complex problems; takes a new perspective on existing solutions.
16. Applies knowledge and skills to a range of activities including complex tasks; may act as a technical resource to others in own area.

Persuades and motivates restaurant employees:

1. Interprets customer needs and assesses requirements.
2. Able to identify solutions to non-routine requests.
3. Sets day-to-day direction for employees to support business objectives.
4. Manages the restaurant budget and sets guidelines for operating within that budget.
5. Contributes to achievement of team goals; promotes teamwork.

Compensation & Benefits:

• Competitive Salary & Bonus program
• Comprehensive Employer Paid Group Benefits Program including Life, AD&D, LTD, Critical Illness, Health, Dental, Vision and EAP
• Employee meals
• Regular Team Building Employee Events
• Employee discounts at all our restaurant brands
• Career development and growth opportunities

There is a 6-month training requirement that requires you to have a passport.

Only candidates currently living in Canada will be considered for this role.