Restaurant General Manager

SSP Group; Mississauga; On-site; CAD 74,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

RRSP with company match

Paid Time Off

Employee Assistance Program

Job summary

SSP Canada at Toronto Pearson International Airport is seeking a Restaurant General Manager to lead Tim Horton's in a high-volume coffee shop setting. You will oversee Front and Back of House, ensure quality and safety, and drive profitability while building a cohesive team.

Role requires 4+ years in restaurant management within coffee environments, 1+ year as GM for Tim Horton's, and strong MS Office and POS skills. Airport environment, excellent benefits, and growth opportunities.

Qualifications

• Minimum of 4 years of restaurant management experience in a coffee shop environment.
• At least 1 year in a General Manager capacity for Tim Horton's.
• Proficiency in MS Office and POS systems.
• Strong interpersonal and conflict-resolution skills.
• High School Diploma or equivalent; Associate's degree preferred.

Responsibilities

• Oversee Front and Back of House Operations, supervise Team Members and performance.
• Ensure Food Quality and Safety, uphold recipe adherence and safety standards.
• Control Costs by managing food and labor expenses for profitability.
• Lead and Develop the Team with training and goal setting.
• Maintain Systems and Standards, ensure policy and sanitation compliance.
• Merchandising: manage inventory, displays and signage.
• Office Management: manage funds, inventory, scheduling, payroll.
• Forecasting and Budgeting: assist sales monitoring and budget analysis.
• Problem Solving: address issues and escalate when needed.

Skills

Coffee Shop management

Leadership

Communication

Conflict resolution

Education

High School Diploma or equivalent

Associate's degree or relevant coursework

Tools

MS Office

POS systems

Job description

Toronto Pearson Airport (YYZ) | Tim Horton's

Join Our Team as a Restaurant General Manager!

• $73,800 - $75,800 / year
• Opportunity for quarterly bonus and year-end super bonus
• Coffee Shop Environment

Are you an experienced food service professional with a passion for high-volume environments, a commitment to food safety, and strong leadership skills? If so,SSP Canadahas an exciting opportunity for youin the dynamic setting of the Toronto Pearson International Airport!

What You'll Do:

• Oversee Front and Back of House Operations:Supervise, manage, and evaluate Team Member performance, providing feedback and ensuring task completion.
• Ensure Food Quality and Safety:Maintain recipe adherence, portion control, and compliance with brand and food safety standards.
• Control Costs:Manage food and labor expenses to maximize profitability.
• Lead and Develop the Team:Recruit, train, and guide a team of dedicated Food Travel Experts. Set goals and foster a positive, efficient work environment.
• Maintain Systems and Standards:Ensure compliance with company policies, state health, and sanitation regulations.
• Merchandising:Manage inventory, display standards, and signage.
• Office Management:Oversee funds management, inventory, purchasing, scheduling, and payroll.
• Forecasting and Budgeting:Assist in sales performance monitoring and budget analysis.
• Problem Solving:Address and elevate routine issues as needed.

What We're Looking For:

• Experience: Minimum of 4 years of restaurant management experience in a coffee shop environment. Minimum 1 year in a General Manager capacity for Tim Horton's required.
• Skills:Coffee Shop restaurant management experience, proficiency in MS Office and POS systems, and strong organizational abilities.
• Interpersonal Skills:Strong communication skills, ability to work with executives and diverse teams, and a proven track record in conflict resolution.
• Education:High School Diploma or equivalent; Associate's degree or relevant coursework preferred.
• Ability to obtain clearance on a 5 year Transport Canada background check

Why Join Us?

• Exciting Work Environment:Be part of a high-energy, fast-paced airport setting.
• Career Growth:SSP Canada is one of the world's largest restaurant operators, offering ample opportunities for advancement.
• Comprehensive Benefits:Health, Dental, Vision, Life Insurance, RRSP w/ company match, Paid Time Off, and Employee Assistance Program.

Additional Statements

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: