Restaurant General Manager

A&W Restaurants Inc; Kelowna; On-site; CAD 60,000; Full time

Job summary

A leading restaurant chain in Kelowna is looking for a Restaurant General Manager responsible for overseeing all aspects of restaurant operations. They will ensure high-quality customer service, manage staff, and maintain adherence to operational standards. The role requires strong leadership skills and experience in the food industry, promising a total annual compensation package of $59,675 along with extensive benefits.

Benefits

Extensive Medical / Dental Benefits

Optional Group RRSP

Disability Benefits

Bonus Opportunities

Qualifications

• 3 years of experience in food industry required.
• Supervisory / Management experience is an asset.
• Strong interpersonal skills and proven leadership.

Responsibilities

• Manage restaurant operations for quality and consistency.
• Conduct performance reviews, recognize improvement areas.
• Responsible for weekly P&L statement and inventory control.

Skills

Interpersonal Skills

Leadership

Restaurant Operating Systems Knowledge

Accounting Skills

Education

Secondary School Certificate or equivalent

Tools

Windows 11

MS365 for Business

Job description

A&W Restaurants in Kelowna, BC, is seeking a Restaurant General Manager to start immediately at our Orchard Park Mall location.

Base Salary : $46,500 annual. Total Compensation : $59,675 annual

Benefits which include an extensive single or family Medical / Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, AD&D, along with an optional Group RRSP, Disability Benefits and Bonus

The McMurray Group is a franchise company with A&W restaurants extending across Western Canada and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

Education : Secondary School Certificate or equivalent

Experience : 3 years of experience in food industry. Supervisory / Management exp. is an asset.

ROLE

The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team of employees, and ultimately, the growth and profitability of the business.

RESPONSIBILITIES

• Balance key goals – high quality, speed of service and cost control through effective management of the operating system.
• Responsible for weekly P&L statement of cost of goods, labour costs and direct expenses.
• Maintains A&W standards and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed.
• Schedules staff, including self, to operational positions and shift roles.
• Makes sure all equipment and facilities are in good condition, and plans for maintenance and repairs.
• Working knowledge of climate goals, ensuring they are practiced daily.
• Recruits and hires hourly staff (Makes hiring decisions for supervisory and assistant manager positions in conjunction with the Area Manager and HR).
• Trains, develops, confronts poor performance and terminates staff.
• Ensures staff safety and a healthy, motivating work environment applying Daily Climate.
• Documents critical incidents and reports them to key individuals.
• Ensures monthly Health and Safety meetings walk through are completed and takes corrective action.
• Has knowledge of HR policies and makes sure they are enforced.
• Completes daily, weekly, and period accounting administration.
• Manages inventory control, ordering, cost control and weekly inventory counts.
• Applies cash and food cost management principles.
• Ensures restaurant profitability by managing costs to set thresholds and goals for profitability.
• Ensures that cleanliness standards and safe food handling practices are met.
• Ensures high level of service to guests through efficient preparation, stocking, and staff positioning, including self.
• Responsible for all local store marketing.
• Manages accidents or complaints, implementing service recovery program.
• Ensures teams appearance is to standard.

QUALIFICATIONS

• Strong interpersonal skills and proven leadership with supervisory experience
• Expertise in all restaurant positions
• Knowledge of restaurant Operating Systems
• Complete knowledge of Operating Standards
• High interest in developing others
• Ability to do accounting and manage administrative aspects of the operation

PREFERED SKILLS

• Acceptable oral and written business communication skills
• Competency in Windows 11 and MS365 for Business
• Ability to give presentations
• Ability to build and maintain positive relationships with colleagues and suppliers

ADDITIONAL NOTES

• Standing and walking for extended periods
• Some heavy lifting

Posted : August 29, 2024

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