Restaurant Floor Manager - Eataly Sherway Gardens

Eataly Group; Toronto; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player in the culinary world is seeking a passionate Restaurant Manager to lead its vibrant team. This exciting role involves overseeing daily operations, ensuring exceptional service, and fostering a positive work environment. You will support the Assistant General Manager in hiring and training staff, while also maintaining high standards of food safety and guest satisfaction. If you have a love for Italian cuisine and a knack for leadership, this is your chance to thrive in a dynamic setting that values creativity and teamwork. Join a company that celebrates artisanal food and offers a unique dining experience!

Benefits

Paid Time Off

RRSP

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Qualifications

• 2+ years of experience managing a front-of-house restaurant team.
• Outstanding communication, leadership, and problem-solving skills.

Responsibilities

• Assist in day-to-day restaurant operations and oversee front-of-house staff.
• Ensure exceptional service standards and compliance with health regulations.

Skills

Leadership

Communication

Problem-solving

Understanding of steps of service

Knowledge of Italian cuisine

Education

Bachelor’s Degree in Restaurant Management

Associate’s Degree in Hospitality

Tools

Food Handler’s License

Job description

• Full-time

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guest incidents
• Provides a steady presence on the floor, monitoring guest, food and team member service
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

Qualifications

• 2+ years of experience leading or managing a front-of-house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Food Handler’s License preferred

Additional Information

Benefits and Perks

• Paid Time Off
• RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.