Restaurant & Cafe Manager

Frobisherinn; Iqaluit; On-site; CAD 78,000 - 82,000; Full time

Job summary

Join a leading full-service hotel in Northern Canada as a Restaurant & Café Manager. Oversee operations at Caribrew Café and The Frob Eatery, ensuring exceptional guest experiences through hands-on leadership and efficient team management. This unique position offers competitive compensation, company housing, and the chance to thrive in the Northern community of Iqaluit.

Benefits

Annual performance-based bonus

Company-provided housing

Travel allowance

Qualifications

• Proactive leader excelling in service-oriented environments.
• Strong knowledge of hospitality operations and cost management.
• Exceptional customer service skills.

Responsibilities

• Oversee daily operations for two food & beverage outlets.
• Manage guest inquiries and concerns, ensuring satisfaction.
• Train and develop team members for effective service.

Skills

Customer Service

Problem-Solving

Hospitality Operations

Cost Management

Inventory Control

Job description

• Location : The Frobisher Inn – Iqaluit, Nunavut
• Compensation : $78,000 – $82,000 per annum, plus annual performance-based bonus and travel allowance
• Housing : Company-provided accommodations available

The Frobisher Inn, a leading full-service hotel in Northern Canada, is seeking a hands-on and service-driven Restaurant & Café Manager to oversee two distinct food & beverage outlets : Caribrew Café and The Frob Eatery . This role is ideal for a hospitality leader who thrives in an active environment, balancing day-to-day operations with direct guest engagement and team support.

Reporting directly to the Hotel General Manager, you will play a key role in ensuring smooth service, managing inquiries, handling customer complaints, and maintaining high standards across both outlets. Whether assisting with food service, overseeing staff, or optimizing cost controls, your leadership will shape the guest experience and drive operational success.

What You’ll Do

• Lead daily operations for Caribrew Café and The Frob Eatery, ensuring seamless service and high-quality guest experiences
• Provide hands-on support during service—food running, bar service, and table setup as needed
• Manage guest inquiries and concerns, resolving issues promptly to uphold customer satisfaction
• Oversee ordering, invoice tracking, and inventory control for both outlets
• Work closely with staff, providing active support to maintain efficiency during peak periods
• Train and develop team members, fostering a positive and service-driven work culture
• Ensure compliance with health, safety, and cleanliness regulations
• Collaborate with the culinary team to plan seasonal offerings and special promotions

What We’re Looking For

• A proactive leader who excels in fast-paced, service-oriented environments
• Strong knowledge of hospitality operations, cost management, and inventory control
• Ability to lead by example and actively participate in daily service operations
• Exceptional customer service and problem-solving skills
• Willingness to relocate to Iqaluit, NU (relocation assistance and company housing provided)

Why Join Us?

• Competitive salary, annual performance bonus, and travel allowance
• Company-provided housing in Iqaluit
• A rare opportunity to live and work in one of Canada’s most unique Northern communities
• Be part of Nunastar Properties Inc., a premier hospitality and real estate group

This is your chance to lead two dynamic dining outlets, shape guest experiences, and immerse yourself in a truly remarkable hospitality setting.

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