restaurant assistant manager

McDonald's Restaurants; Victoria; On-site; CAD 100,000 - 500,000; Full time

Job summary

An established industry player is seeking a dedicated manager to oversee daily operations in a fast-paced environment. This role involves balancing cash, conducting performance reviews, and ensuring compliance with health and safety regulations. The ideal candidate will have strong customer service skills and experience managing a team of over 20 individuals. Join a dynamic team where your leadership will directly impact customer satisfaction and operational efficiency. This position offers opportunities for personal and professional growth in a supportive environment that values diversity and inclusion.

Benefits

Group Insurance Benefits

Qualifications

• 3-5 years of experience in a supervisory role.
• Strong customer service and interpersonal skills are essential.

Responsibilities

• Manage daily operations and ensure health and safety regulations.
• Balance cash, conduct performance reviews, and organize inventory.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Flexibility

Reliability

Tools

Electronic Cash Register

MS Access

MS Excel

MS Office

MS Windows

MS Word

Point of Sale System

Spreadsheet

Job description

Experience

• 3 years to less than 5 years

Budgetary Responsibility

• $100,001 - $500,000

Tasks

• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• More than 20 people

Computer and Technology Knowledge

• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Other Benefits

• Group insurance benefits

Support for Persons with Disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Newcomers and Refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Mature Workers

• Applies hiring policies that discourage age discrimination
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

Supports for Visible Minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities