restaurant assistant general manager

wendy's; Montreal; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading restaurant chain in Montreal is seeking a dedicated Restaurant Manager to oversee daily operations and ensure customer satisfaction. The ideal candidate will have strong leadership skills, 2-3 years of experience in restaurant management, and a valid Secondary School Certificate. Responsibilities include training staff, addressing customer concerns, and enforcing health regulations. This position requires excellent organizational skills and the ability to work in a fast-paced environment.

Benefits

Free parking available

On-site amenities

Qualifications

• 2 years to less than 3 years of experience required.
• First Aid and Food Safety Certificates are needed.
• Ability to work in a fast-paced and physically demanding environment.

Responsibilities

• Train staff and ensure customer satisfaction by addressing complaints.
• Organize daily operations and modify food preparation methods for budgeting.
• Monitor staff performance and conduct performance reviews.

Skills

Customer Service

Leadership

Organizational Skills

Time Management

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Office

MS Word

Job description

• Secondary (high) school graduation certificate

Work setting

• Willing to relocate
• Relocation costs not covered by employer
• Urban area

Tasks

• Address customers' complaints or concerns
• Train staff
• Participate in marketing plans and implementation
• Negotiate with clients for catering or use of facilities
• Enforce provincial / territorial liquor legislation and regulations
• Ensure health and safety regulations are followed
• Cost products and services
• Conduct performance reviews
• Balance cash and complete balance sheets, cash reports and related forms
• Provide customer service
• Negotiate arrangements with suppliers for food and other supplies
• Leading / instructing individuals
• Organize and maintain inventory
• Determine type of services to be offered and implement operational procedures
• Plan and organize daily operations
• Monitor staff performance
• Modify food preparation methods and menu prices according to the restaurant budget
• Evaluate daily operations
• Analyze budget to boost and maintain the restaurant's profits

Supervision

• More than 20 people

Certificates, licences, memberships, and courses

• First Aid Certificate
• Food Safety Certificate

Computer and technology knowledge

• MS Excel
• MS Office
• MS Word

Security and safety

• Reference required

Transportation / travel information

• Willing to travel
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods
• Overtime required

Personal suitability

• Accurate
• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
• What is the highest level of study you have completed?

Experience

• 2 years to less than 3 years
• As per collective agreement

Other benefits

• Free parking available
• On-site amenities
• Parking available

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